Job Role
We have a fantastic opportunity for a talented Business Support Officer to become an integral part of our dedicated employability team.
Providing an excellent customer experience is at the heart of our delivery approach, and this role is crucial in delivering our service. You will be the first point of contact for clients arriving at our offices and serve as a key ambassador for our organisation and services.
Your responsibilities will include greeting clients and visitors, ensuring they sign in and understand the facilities, updating Job Vacancy Display boards with the latest local Hot Jobs, managing room bookings, maintaining the centre's presentation, and supporting administrative processes to ensure compliance with contractual and quality standards.
We seek someone with previous experience in an office environment and face-to-face customer service. A positive, can-do attitude and the ability to create a welcoming environment are essential.
This role supports our range of Employability & Health contracts, including the Restart Scheme.
Benefits
* Salary: £24,242 to £26,345 p.a. (dependent on experience)
* 25 days annual leave + Bank Holidays + Birthday Day off (additional days available for purchase)
* 2 Volunteer Days
* Pension: 5% Employee & 5% Employer contributions
* Healthcare Cash Plan, including 3x salary life assurance
* Annual Pay Review
* Refer a Friend Scheme
Interested? Please upload your CV via the application route below. For further information, contact our Internal Recruitment Team at 01702 595200.
Seetec Group is an employee-owned organisation committed to community and internal employee engagement. We prioritize our people in every service and decision.
Location & Hours
Location: Chester (office-based)
Hours: 37 hours/week, Monday to Thursday 8:30 am - 5:00 pm, Friday 8:30 am - 4:30 pm
Closing Date: 20 August 2025
Key Responsibilities
* Front of house assistance with enquiries via face-to-face, email, and telephone.
* Support with managing the centre/office to ensure it is fit for purpose.
* Coordinate access to office facilities and liaise with Facilities Management.
* Maintain health and safety records.
* Update job vacancy display boards daily.
* Lead participant forums to gather feedback for service improvement.
* Provide administrative support to the team.
* Handle personal data in accordance with data protection policies.
Skills and Experience
Essential
* Experience in an administrative role
* Customer and supplier interaction experience
* Proficiency in Microsoft Office
Desirable
* Knowledge of the employability industry
* Full driving licence
* Experience in advice & guidance environments
Additional Information
Seetec Plus supports individuals in entering and progressing in employment, contributing to the UK's economic recovery through schemes like the Restart Scheme. We are committed to safeguarding and promoting welfare, including compliance with the Prevent Duty and promoting modern British values. A DBS check may be required. We are an equal opportunities employer, welcoming applications from all qualified candidates regardless of background.
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