Overview
Area Sales Manager role at Vistry Group in West London, based at the Ealing office and travel to sites across the region. You will work with sales teams across multiple sites to meet sales targets and objectives through effective management of people and activities in line with the Customer Journey. Motivate and support teams to perform to KPI targets. We value in-person collaboration but support flexible working where possible.
Role details
* ID: 2025-7769
* Entity: Vistry
* Region: Vistry West London
* Department: Sales & Marketing
* Contract Type: Permanent - Full Time
* Job Location: Ealing office and Sales Outlets
* Date Posted: 01.09.2025
Responsibilities
* Train, motivate and lead on-site sales teams on sites within your responsibility to achieve agreed KPIs, including sales rates and 5* customer service.
* Ensure sales are negotiated to required rates, achieving maximum revenue with minimal incentives.
* Provide close supervision of progress of existing sales and part exchanges to achieve target exchanges and legal completions with monthly forecast visibility.
* Maintain strong knowledge of the local market (new build and second-hand), make recommendations for marketing improvements to drive enquiries.
* Oversee the marketing suites operation, including H&S, site presentation and staffing.
* Provide market research information to agree sales volume and prices.
* Plan plot releases with other departments to ensure optimum mix and unit availability; address customer/plot issues promptly.
* Attend internal and external meetings and complete relevant reports.
* Develop and maintain relationships with existing and new customers to optimise service, growth and satisfaction.
* Ensure compliance with H&S and mandatory training across the team; observe Vistry SOPs and H&S policies.
* Support continuous delivery of excellent customer service by upholding the customer journey and exceeding expectations.
* Demonstrate ICQ values (Integrity, Caring, Quality) and assist with audits as required.
Qualifications & experience
* Behave in line with company values – Integrity, Caring and Quality.
* Previous experience in sales management for a volume house builder.
* Experience of managing a team and meeting/exceeding sales targets.
* Experience working with multiple stakeholders across disciplines.
* Excellent IT skills and MS Office proficiency.
* Good understanding of the sales and legal process; strong attention to detail and organisational skills.
* Able to produce accurate work in a high-paced environment; strong business and commercial awareness.
* Full UK Driving Licence with willingness to travel to all marketing suites and regional office within the division.
* Effective communication at all levels; ability to work as part of a team and independently; confident with challenging customers.
* Maintain effective communication between Sales Management and Sales Consultants.
* Willing to work weekends as required by the business.
Desirable
* Level 3/4 Customer Service or Sales qualification
* 5 GCSEs / GCE including Mathematics and English (C grade or above)
More about the role
* Lead on-site sales teams to achieve KPI targets, including sales rates and 5* customer service.
* Negotiate sales to required rates and maximise revenue with minimal incentives.
* Monitor progress of existing sales and part exchanges to ensure target completions and monthly forecasts are on track.
* Maintain market knowledge and recommend marketing improvements to drive enquiries.
* Ensure successful operation of marketing suites, H&S, site presentation and staffing.
* Plan plot releases for optimum mix and availability; resolve customer/plot issues promptly.
* Support cross-department planning and collaboration to ensure smooth project delivery.
* Provide customer insights to inform sales volumes and pricing; ensure compliance with H&S policies and SOPs.
Benefits
* Competitive basic salary and annual bonus
* Company car, car allowance or travel allowance
* Salary sacrifice car scheme available
* Up to 39 days of annual leave (including bank holidays) with service
* 2 volunteering days per annum
* Private medical insurance (employee paid cover)
* Enhanced maternity, paternity and adoption leave
* Competitive pension scheme through salary sacrifice
* Life assurance at 4x annual salary
* Share save and share incentive schemes
* Employee rewards portal with additional benefits
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