Maintenance Manager - Hook, Hampshire Hours: 40 hours per week Role Overview: To manage the day to day operation of the Maintenance department plus the management of 3rd party Contractors and preventative maintenance plans. To ensure that all repairs, project work and preventative maintenance is carried out efficiently, to the highest standards and within the agreed budget. Maintain a standard commensurate with the Tylney Hall Hotel brand. This is a 'hands on role' and must ensure superlative standards of customer service in all areas of the operation. The role will require strong organisation, leadership and communication skills. Key Responsibilities: To deliver a comprehensive and planned maintenance management service which covers all guest bedrooms, public areas, conference/function rooms, Health Club, external Estate and Staff accommodation. To oversee the management of the operation of the Maintenance Department and instruct the Maintenance team accordingly on a day-to-day basis, identifying priorities or responding to instructions by Senior Management. To manage, in conjunction with the General Manager, all hotel refurbishment projects ensuring a professional approach to all project whether completed in house or by a Contractor. To implement a training and successive planning strategy to develop the team. To increase productivity and labour efficiency. To oversee Health & Safety for the department plus the wider Hotel in conjunction with the General Manager and Deputy Manager. To manage 3 rd party Contractors to include, but not limited to, boiler and water plant, pool plant, pest control, kitchen equipment, drainage, sewage and general equipment. To manage specific projects associated with all building and estate maintenance. i.e. roof works, road works, building works. To ensure all equipment is in working order and liaise with the Heads of Department to ensure any issues are dealt with promptly. To support the structure of taking responsibility for all maintenance requirements concerning staff accommodation, ensuring at all times that a visible concern for staff welfare is displayed by all team members. To implement Operational Service Standard Of Performance (OSSOP’s). At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.