Love the outdoors and helping people? Looking for a retail role where you can help people, learn new skills, and be part of a team that loves the outdoors?
We believe life's better when it's lived outdoors. Whether it's hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But getting out there starts with having the right kit and that's where you come in. We're looking for a Sales Assistant known in our team as a Customer Advisor to help support all kinds of adventure.
As part of our store team you'll be working with friendly people who enjoy the outdoors, just like you. You'll help customers reconnect with nature by making sure they leave with the right kit, whatever the elements throw at them. Each day you can expect to:
* Deliver a standout shopping experience by understanding each customer's needs and helping them find the right outdoor gear
* Take pride in the store's appearance and work with your team to create a welcoming and inspiring environment for every customer
* Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice
* Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting - we'll give you all the training you need to support every customer's journey
* Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised
* Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most
* Take advantage of regular learning and development opportunities - whether you're starting out or aiming to progress, we're here to help you grow
We're looking for someone who:
* Enjoys helping people and providing great customer service
* Communicates well and can talk to different kinds of people
* Is organised and can handle more than one task at a time
* Is eager to learn about the outdoors and the products we sell
What you'll get from us:
* Starting salary of £12.21 per hour (£10.24 per hour if you're under 21)
* Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme
* Ongoing training and learning - including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence
* 40-60% discount on our full range of outdoor clothing and gear
* Up to 33 days holiday (depending on your role and hours) with the option to buy more
* Yearly bonus of up to £750 (based on how many hours you work)
* Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform
Everyone's welcome. We welcome people of all genders, backgrounds and experiences. We believe that diverse teams make us stronger, helping us learn, grow and create a place where everyone belongs.
We are an equal opportunities employer and welcome applications from all suitably qualified persons. We are committed to providing a working environment that is free from discrimination and where everyone feels valued and respected.
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