Overview
Pearson VUE is a global leader in computer-based testing, delivering more than 15 million certification and licensure exams annually across industries. We operate nearly 20,000 Test Centres in 180 countries and collaborate with clients from technology firms to government agencies. Pearson VUE is a business of Pearson, listed on the London and New York Stock Exchanges. We are proud to offer an exceptional work environment and are hiring a Test Centre Administrator for our team in Staines.
Your Opportunity
This is a permanent, part-time role. You will work 16.25 hours per week at a centre open Monday to Friday, with flexible hours between 07:30 and 19:15 or varying split shifts, and Saturdays 07:30 to 16:15. Pay rate: £13.37 per hour, paid monthly.
As a Test Centre Administrator, you will support candidates visiting Pearson VUE Test Centres to complete exams/tests, while ensuring secure exam/test delivery and delivering exceptional customer service in a comfortable environment.
Responsibilities
* Welcome, greet and check-in customers/test-taking candidates.
* Comply with exam security procedures and company policies, using careful judgment.
* Verify candidate identification documents and explain the exam process/rules.
* Proctor/invigilate candidates during exams.
* Troubleshoot technical issues with internal departments (e.g., IT).
* Perform housekeeping duties as necessary (e.g., cleaning and sanitizing workstations).
* Ensure a positive candidate experience and collaborate with diverse teams.
* Be flexible to work a variety of shifts, including weekends.
Our Successful Applicant
* Friendly, professional team player with English and Maths qualifications preferred.
* Experience with Microsoft Office (Word, Excel, Outlook) is an advantage.
* Ability to work varied days and times in a quiet testing environment with strong attention to detail.
* Ability to sit for long periods and escort candidates to and from exam rooms.
Our Recruitment Process
Please apply directly on our Pearson Careers website. Applications are reviewed daily and interviews are scheduled as they are received. We wish you the best of luck with your application.
Equal Opportunity and Accessibility
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will be considered without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, protected veteran status, disability status, or any other protected status. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you require accommodations to access our career site, please contact TalentExperienceGlobalTeam@grp.pearson.com.
We are Pearson, the world\'s lifelong learning company, and we are committed to helping people realize the life they imagine through learning.
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