Location
Edinburgh Office – Bridgeside House, 99 McDonald Road. Hybrid working available with some required attendance at the office.
Contract and Hours
Fixed Term (2 years). Full time – 35 hours per week. 9am-5pm Monday‑Friday.
Salary
Band 4: £46,272 – £62,710. Starting salaries are normally placed at the starting point of the scale.
Benefits
* 40.5 days of annual leave (including public holidays)
* Flexible working arrangements
* Civil Service Pension Scheme
Role Overview
The Office of the Patient Safety Commissioner for Scotland plays a vital role in strengthening the safety and quality of healthcare across the nation. Independent of government and the NHS, the Office amplifies the voices of patients and families, identifying systemic risks and driving evidence‑based improvements that make healthcare safer for all. Through rigorous, impartial investigations and constructive engagement with health bodies, regulators, and patient groups, the Office seeks to uncover and address the underlying causes of harm—ensuring that learning from adverse events leads to enduring improvements in policy, practice, and culture across Scotland’s health system.
This role leads the delivery of corporate services and operational management across finance, audit, governance, ICT, office management and information governance, ensuring robust systems, controls and value for money. Working closely with the Executive Director, the postholder supports business and strategic planning, risk management, reporting and parliamentary outputs, while providing high‑quality secretariat support to the Patient Safety Commissioner. The role also drives continuous improvement through project and change management to enhance organisational effectiveness.
Responsibilities
* Deliver & manage corporate services across finance, audit, governance, ICT, office management, and information governance.
* Support business and strategic planning, risk management, reporting and parliamentary outputs.
* Provide high‑quality secretariat support to the Patient Safety Commissioner.
* Drive continuous improvement through project and change management.
Qualifications
* Experience leading and managing corporate services.
* Confidence in operating and managing relationships with internal and external stakeholders.
* Excellent administrative, organisational and analytical skills.
* Strong understanding of governance, risk, and public‑sector accountability.
* Awareness of Scottish Parliament systems, the NHS and patient safety landscape (desirable).
Application Information
Recruitment for the Patient Safety Commissioner is being managed by the Scottish Public Services Ombudsman’s office. The closing date is 25 May 2026 at 10:00.
Equal Opportunities Statement
We welcome applicants from all backgrounds and communities. We are committed to providing equal opportunities in employment and in the service provided to complainants. No job applicant, staff member or person receiving a service from us will receive less favourable treatment on the grounds of sex, gender, marital status, racial grounds, or on grounds of disability, age, sexual orientation, language or social origin, or of other personal attributes including beliefs or opinions, such as religious beliefs or political opinions. We are totally opposed to discrimination. We are committed to conducting the business in a way that is fair to all sections of the community. This may mean taking positive steps to ensure equal opportunities for staff involved in staff selection, staff management and service delivery.
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