Overview
creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which means we seek opportunities for our people to share in our success and give back to the communities and people within which we work. Our business is powered by a diverse and talented team of over 2,200 global colleagues.
Role
Are you a detail-oriented HR systems professional with hands-on Workday experience? We are looking for an HRIS Analyst to join our global People & Culture (P&C) systems team. Based in South Africa, as the HRIS Analyst, you will support the maintenance, configuration, and enhancement of our Workday platform, playing a key role in both project implementations and business-as-usual (BAU) operations.
Responsibilities
* Data Migration & ETL
o Assist with data extraction, cleansing, transformation, and validation.
o Use Excel or SQL to support data reconciliation and source-to-target validation.
o Support cutover activities, ensuring clean and accurate data loads via EIB.
* Workday Implementation Support
o Collaborate with global P&C teams to gather requirements and complete configuration workbooks.
o Document inputs, track project deliverables, and support user acceptance testing (UAT).
* Workday Configuration & Business Process
o Assist with process mapping and configuration activities.
o Provide accurate inputs for system setup and improvements.
* BAU Systems Support
o Act as a first-level contact for Workday queries: data issues, workflow questions, and navigation.
o Escalate complex issues to senior HRIS or integration specialists.
* Cross-Functional Collaboration
Qualifications
* Proven hands-on experience with Workday (especially Core HCM).
* Strong understanding of Workday configuration, EIB, and security roles.
* Experience in data migration and ETL processes.
* Proficiency in advanced Excel (VLOOKUPs, XLOOKUPs, pivot tables, etc.).
* Knowledge of HR processes and data confidentiality best practices.
Nice to have
* Experience working in global or matrix organisations.
* SQL knowledge for ETL support.
About the employer
Collinson is the global, privately-owned company dedicated to helping the world travel with ease and confidence. The group offers a unique blend of industry and sector specialists who provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson operates Priority Pass, the world’s original and leading airport experiences programme, with access to 1,500+ lounges and travel experiences in over 650 airports across 148 countries. We work with leading payment networks, banks, airlines and hotel groups worldwide.
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