Salary: £35,000 - 35,000 per year Requirements: Strong analytical thinking, able to structure ambiguous problems and contribute to practical delivery outcomes Experience working collaboratively within teams to deliver results Clear and confident communication skills for different audiences Experience gathering, analysing and documenting information to support decisions Delivery-focused mindset, comfortable working at pace and contributing to shared goals Open to candidates from a range of professional backgrounds, not necessarily holding a Business Analyst title Experience in digital or technology environments, exposure to Agile working (like Scrum or Kanban) is helpful Producing artefacts like user stories or process flows is a plus Responsibilities: Break down business problems into clear business, stakeholder, functional, non-functional and transition requirements Support the creation, refinement and prioritisation of user stories and acceptance criteria Work with Product Owners to maintain and refine product backlogs Engage stakeholders to understand needs, challenge assumptions and clarify requirements Analyse problems to identify root causes, not just surface issues Collaborate daily with developers, testers and designers within Agile Scrum teams Apply appropriate analysis and modelling techniques to document processes and requirements clearly Contribute to the continuous improvement of live digital services, including assisted digital solutions Technologies: Support Kanban Cloud Project Manager More: At DVSA, we are focused on transforming how we deliver digital services that are critical for road safety and public confidence. We provide a flexible and hybrid working culture, with multiple UK locations including Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, and Yeading. Our benefits include a generous Civil Service pension plan, annual leave that increases over time, access to a staff discount portal, and strong development opportunities. Join our diverse and inclusive workplace, and play a hands-on role in shaping high-impact digital products. last updated 17 week of 2026