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Client:
RAFFLES
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a2480399a5bd
Job Views:
4
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
The Commis Waiter will work alongside chef de ranges on the floor supporting during service with food pickup, table service, clearing tables, station refills, and drink service. Responsible for polishing glassware and crockery, maintaining a tidy back of house, and working closely with the back of house team to ensure availability of clean plates and flatware. Also supports barista and hosts when required.
Responsibilities
* Knowledge of menu and all products served within Mauro Colagreco Restaurants.
* Deliver food orders rapidly and accurately, explaining dishes to guests.
* Act as the contact point between Front and Back of the House staff.
* Assist with table setting and fetching appropriate tableware, utensils, and napkins.
* Explain dishes to guests professionally.
* Check with customers, take additional orders, and refill water as needed.
* Serve food and clear used dishes and utensils.
* Ensure food safety standards are met.
* Relay customer feedback or requests to staff.
* Practice sustainable waste management and purchasing daily.
* Perform additional duties or work in different departments as required.
Health and Safety
* Report and rectify hazards immediately.
* Be familiar with fire, emergency, and bomb procedures.
* Ensure safety of persons and property by adhering to laws and anticipating hazards.
* Promote health and safety awareness in the department.
Qualifications, Skills & Experience
Essential
* Clear and efficient communication in English.
* Enthusiasm and commitment to excellent service.
* Proven ability to delight guests.
* Attention to detail and teamwork skills.
* Flexibility in various work situations.
* Ability to perform under pressure with high service standards.
* Strong time management and multi-tasking skills.
Desirable
* Experience in luxury hotel environments with standards like LQA or Forbes 5*.
Additional Information
Join the Raffles team and enjoy benefits like competitive salary, 28 days holiday, service awards, life assurance, sick pay, maternity/paternity/adoption pay, free uniform dry cleaning, travel loans, employee discounts, development programs, and social events.
Our Values
Be You: Show creativity and enthusiasm.
Be Kind: Demonstrate humility and generosity.
Be Happy: Uplift colleagues and guests.
Be Confident: Share knowledge openly.
Have Your Purpose: Care and responsibility to make an impact.
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