Better places, thriving communities.
Security Officer required for a prestigious site in Leeds city centre. The ideal candidate needs to have previous reception and customer service experience. Duties include administration tasks, patrols, and managing access and egress. Pay is £13.40 per hour, hours are Monday to Friday 07:00‑19:00, and there is on‑site parking.
Job Overview
* Protect the customer's property, people and/or assets by providing security services in accordance with the site's published Assignment Instructions (AI) and any subsequent changes.
* Deliver results that meet or exceed the key performance indicators / Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* Take additional training to ensure continuous self‑development.
Main Duties
Operations
* Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI).
* Proactively review the published Assignment Instructions, familiarise yourself with any changes and suggest amendments to improve service quality.
* Be compliant with Industry and Statutory Legislation (obtain a front‑line licence in either Security Guarding or Door Supervision) and wear it at all times while carrying out duties. A CCTV PSS SIA Licence is also required. Additional courses may be contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* Ensure licence renewal 16 weeks before expiry.
Security and Health & Safety
* Look out for and immediately report any health & safety hazards or potential hazards on site.
* Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative to involve others if a situation appears to become threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete a detailed notebook entry promptly after any incident for the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the client.
* Ensure check‑calls are performed at the allocated time slot as stipulated in the Assignment Instructions (AI).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous reception experience.
* SIA Licence.
* IT literate.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP on hand for you and your household, allow you to get expert advice by video or phone without leaving home. We provide financial wellbeing assistance through our Salary Finance scheme, enabling you to access up to 50% of your earned pay before payday for a small fee and competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices, so you can customise your benefits. You may choose from dental insurance, dining cards, coffee clubs, discounted technology products and more.
We provide high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform, and we have a cycle‑to‑work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. You may even be awarded free shares in Mitie.
We award employees with Mitie Stars for hard work, with cash prizes each month and a chance to win a top prize of £10,000 at the end of the year.
Our success is built on our people. Progressing your career is a top priority, so we provide a range of training and development avenues via a wide selection of learning resources.
Diversity and Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g., dyslexia, anxiety, autism, mobility condition or hearing loss) and need us to make reasonable adjustments, changes or any other accommodation during the recruitment process, please let us know by email.
About Mitie
Since 1987, Mitie’s 76,000 employees have been maintaining companies worldwide. We are the UK’s leading facilities management and professional services company; our clients range from household names in banking, critical government sites, hospitals and schools.
Join our Mitie Team
Together, our diversity makes us stronger.
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
Other, Information Technology, and Management
Industry
Facilities Services
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