Salary: £45,000 - 55,000 per year Requirements: Minimum of 5 years experience within a Managed Service Provider or multi-client IT environment. Proven experience delivering complex technical projects from design through to completion. Strong knowledge of Windows Server technologies, Active Directory, Group Policy and infrastructure management. Hands-on experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring or supporting junior engineers would be advantageous. Responsibilities: Lead the design, implementation and delivery of complex infrastructure, cloud, networking and security projects. Act as the senior technical authority within the engineering team. Provide technical guidance, mentoring and escalation support to colleagues. Design, implement and support server infrastructure and virtualisation platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities for infrastructure and security improvements. Implement security enhancements and support incident response activities when required. Contribute to technical strategy, service development and best practice standards. Work closely with a varied client base to deliver high-quality IT solutions. Technologies: Active Directory Cloud Support Microsoft 365 Security VPN Windows Office 365 DevOps More: We are recruiting on behalf of our client, a well-established Managed Service Provider supporting a diverse portfolio of small and medium-sized businesses across the UK. They deliver technical support, IT consultancy, infrastructure projects, cloud solutions and cyber security services, and have built a strong reputation for providing high-quality, customer-focused technology solutions. This is a full-time, permanent hybrid role based in Stoke, offering a competitive salary of £45,000 - £55,000, leadership responsibilities, exposure to a broad range of technologies, and ongoing career development opportunities. last updated 24 week of 2026