Overview
Sales Advisor, PT - Discover - Gatwick Airport at Lagardère Travel Retail. This is a part-time role at our Discover store in Gatwick Airport.
Job purpose
As a Sales Advisor, you will provide exceptional customer service, assist shoppers with product inquiries, and help drive sales in a retail environment. You will ensure that the store is well-stocked, organised, and visually appealing. Additionally, you will handle transactions, manage customer issues, and contribute to a positive shopping experience.
Contract
22.5 hours per week, across 3 days.
Benefits
Simplyhealth cash plan, Retail Trust, life insurance, on-site parking and up to 25% in-store discounts.
Key responsibilities
* Greet customers and offer assistance with product selection.
* Provide detailed product information and recommendations based on customer needs.
* Assist with stock management, including restocking shelves and organizing displays.
* Handle customer transactions, including cash, credit, and returns.
* Resolve customer inquiries and complaints professionally and efficiently.
* Meet or exceed sales targets and contribute to store goals.
* Maintain cleanliness and orderliness of the sales floor.
* Stay updated on product knowledge, store promotions, and policies.
Qualifications
* Previous retail or customer service experience is preferred.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work in a fast-paced environment and adapt to changes.
* Basic math skills for handling transactions.
* Availability to work flexible hours, including weekends and holidays.
Key skills
* Customer service
* Sales techniques
* Product knowledge
* Teamwork and collaboration
* Problem-solving
* Time management
Access and compliance
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or contact us with questions regarding this.
Our values
Can you feel the HEAT? HONESTY – EXCELLENCE – AGILITY – TEAM SPIRIT. We uphold these values in every role.
Company
Lagardère Travel Retail is a leading global travel retail operator with a long history and presence across 42 countries. We are committed to creating an inclusive and diverse culture and to providing fair treatment for all applicants.
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
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