Job Description
Customer Service Executive – European Markets (German Speaking)\nFlint, North Wales\nUp to £35000 – Plus Benefits\nFull-time, Permanent\n\nOur Client is on the lookout for a driven and friendly Customer Service Executive to join their busy Supply Chain team! If you’ve got top-notch communication skills and speak fluent German, we want to hear from you.\n\nYou’ll be the main point of contact for key European retail customers – especially in Germany and Switzerland – making sure their orders are spot-on, on time, and delivered with a smile.\n\nWhat you'll be doing:\n\n * Processing and managing customer orders from start to finish\n\n * Coordinating with Planning, Sales, and Distribution to meet delivery targets\n\n * Handling customer queries, stock updates, and order documentation\n\n * Attending virtual meetings and providing updates on stock, deliveries, and new products\n\n * Supporting your team during busy periods and holidays\n\nWhat we need from you:\n\n * Minimum 2 years in a busy customer service role\n\n * Fluent in German (written and spoken)\n\n * Strong organisational skills and a real eye for detail\n\n * Confident using systems like QAD and Excel\n\n * A positive, proactive attitude – a real team player!\n\nIf you thrive in a fast-paced environment and love delivering excellent service, this could be your perfect next step
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