Job Title: Service Advisor Location: Toyota Reading Salary: Up to £30,000 basic with an OTE of £47,000 Hours: Monday to Friday, 08:00 – 18:00; 1 in 3 Saturdays 08:00 – 13:00 (paid overtime) Job Type: Full-time, Permanent Join the Aftersales Team at Toyota Reading – Deliver Exceptional Customer Service with Jemca Car Group Are you an experienced and customer-focused Service Advisor looking for your next challenge? At Toyota Reading, we are looking for a professional and proactive individual to join our busy aftersales team. This is an exciting opportunity to work in a fast-paced dealership environment, representing one of the world’s most respected automotive brands. If you thrive in customer-facing roles, have experience in a main dealer or strong independent environment, and enjoy being part of a close-knit team, we’d love to hear from you. What You’ll Do: Be the first point of contact for service customers, ensuring a warm and professional welcome Manage service bookings and keep customers updated throughout the repair process Liaise with a team of 8 technicians to ensure smooth workshop scheduling and vehicle turnaround Accurately raise job cards, cost estimates, and invoices in line with company and manufacturer standards Explain service, repair, and maintenance requirements clearly to customers Handle customer queries both face-to-face and over the phone/email E...