Job Description
Location: Manchester
Hybrid working after probation – 6 months
Must have interest in chemistry
Our client a leading testing laboratory are looking for Junior Quoting Specialist to assist the Commercial Team and Inside Sales Manager with the generation of quotation, bids and tenders
Main Duties:
* Responsible for providing support to the wider team in the generation of quotations, bids and tenders with support and input from the wider Commercial Team
* Support in the develop and maintenance commercial KPI’s - Ensuring the business meets set Key Performance Indicators (KPI’s) around quoting
* Ensure bids meet their deadline and assist with the overseeing the review of the outcome of the bid
* Manage Quotation Saving in Z Drive and archiving old quotations
* Maintain Pipeline for Known won / Lost opportunities
* Act as an ambassador for the company brand and values.
* Develop and maintain a strong, confident and professional relationship with customers to ensure that they are receiving an exemplary service.
* Assist the Commercial Team in preparation and update of contract rates
These duties are by no means exhaustive and should not be interpreted as a complete definition of the role.
* Required Skills:
* Chemistry or Science Degree - preferred
* Experience of working in a fast paced, high volume, customer service environment.
* Quoting experience preferred but training will be given
* Positive attitude to change and delivering continual improvement
* Excellent interpersonal skills and communication
* Able to bring a collaborative one team mindset
* Able to communicate with key stakeholders at all levels by phone, e-mail or face to face.
* I.T. literate.
* The ability to work under pressure and to deadlines.
* Ability to train, mentor and supervise junior staff with excellent people management skills
* High level of attention to detail.
* Exceptional root cause analysis ability to problem solve and provide solutions that work for the customer and the business.
* Accurate data entry skills and highly numerate.
* Adaptability to use various in-house systems and processes.