Customer Service Representative Salary: £25,500 - £28,000 (DOE) Location: Office-based – Monday to Thursday 8:30am–5:30pm, Friday 8:30am–3:00pm A fantastic opportunity has arisen to join a leading manufacturing business as a Customer Service Representative. If you're proactive, enjoy working in a fast-paced environment, and thrive on delivering excellent service, this could be the role for you. What you’ll be doing: Acting as the first point of contact for customers, building strong and professional relationships Processing sales orders accurately and efficiently Ensuring smooth coordination between departments to meet customer delivery requirements Managing customer enquiries, complaints, and order updates promptly Supporting the sales team with product trials and administrative tasks Liaising with internal teams to ensure material availability and job pack accuracy What we’re looking for: At least 2 years’ experience in a customer service or sales support role within manufacturing Experience using ERP systems Strong communication and organisation skills Excellent attention to detail and confidence working under pressure Proficiency in Microsoft Excel, Word and Outlook Benefits include: 22 days holiday plus additional long service entitlement Private onsite parking Company pension scheme If you're a team player who’s passionate about delivering first-class service and looking to develop your career in a dynamic environment, please apply today for an immediate interview