Social network you want to login/join with:
Flagship Store Director - London Oxford Street (40 hours), London
col-narrow-left
Client:
Rituals
Location:
London, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
9825068b84fd
Job Views:
9
Posted:
07.07.2025
Expiry Date:
21.08.2025
col-wide
Job Description:
Job Description
Step into a leadership role where retail meets innovation. As Store Director of our groundbreaking Oxford Street West ‘Mind Oasis’ store, you will guide a transformative shopping experience—blending science-backed treatments with immersive design. Opening this October, this concept redefines the way customers engage with wellbeing and luxury. Your vision and leadership will ensure every visitor experiences a moment of pause, breath, and reconnection in their everyday lives
Your leadership will shape a high-performing team driven by passion and excellence. As Store Director, you will collaborate closely with your Area Manager to develop innovative business strategies, exceed KPIs, and drive a seamless customer experience. Your expertise in coaching, team development, and operational excellence will ensure Rituals’ newest flagship store becomes a benchmark in retail success
Purpose:
* Responsible for day-to-day management of the store performance, operations, team and customer experience
Key responsibilities include:
* Establishing daily objectives and developing monthly strategies to meet productivity goals
* Overseeing flawless store administration, financial management, and ensuring compliance with relevant regulations.
* Take charge of managing inventory, creating attractive product displays, and fostering a welcoming environment for every customer.
* Addressing unexpected challenges, swiftly resolve customer concerns, and encourage a collaborative team culture.
* Drive the long-term success of the store while setting a new standard in retail leadership
Business Impact:
Lead, coach and train the store team, and together drive the recurring commercial cycles, ensuring optimal preparation and implementation of the commercial calendars and excellent store operations
Qualifications
At Rituals, we seek leaders who bring passion, energy, and vision. More than managing a store, you’ll be inspiring a team, shaping a unique retail experience, and making an impact on the wellbeing industry. If you thrive on leading with heart, developing future talent, and driving success through collaboration, this is your moment to make a difference
Additionally, you have:
* Prior relevant experience as Store Director, Senior Store Manager or General Manager within retail, luxury or hospitality
* Experience in HR Policies, procedures, recruitment and all elements of people management (e.g., communication, motivation, coaching, connection, and inspiration)
* Experience in sharing knowledge to drive behavioural change and develop others
* Decision making and problem-solving skills
* Strong leadership and team management capabilities
* Customer centric approach
* Understand Operational efficiency
* Knowledge and passion of the wellbeing or lifestyle/beauty industry
* Marketing, brand and community engagement
* Strong financial acumen with data led decision making
* Intermediate vocational education or equivalent
* At least 5 years of relevant leadership experience within retail or hospitality industry.
#J-18808-Ljbffr