About Us:
Crazy Bull Hair Products is a leading online retailer of premium hair products. Our commitment to quality and customer satisfaction has earned us a loyal customer base. We are seeking a dedicated and detail-oriented Warehouse Associate to join our team and help us maintain our high service standards.
Ideal candidate:
The ideal candidate for this Warehouse Associate role should be personable and able to work effectively in a fast-paced, team-oriented environment. They should possess excellent organizational skills, a keen attention to detail, and the ability to multitask efficiently. Strong communication skills are essential, as the role involves coordinating with various departments and external partners. The candidate should be physically fit, capable of handling warehouse equipment, and comfortable with lifting and moving heavy items. Previous experience in a warehouse or logistics setting is preferred, and familiarity with inventory management systems, such as Shopify, is a plus. Above all, the ideal candidate should demonstrate a proactive attitude, a strong work ethic, and a commitment to maintaining high standards of safety and efficiency.
Responsibilities:
Daily Operations:
* Oversee daily warehouse operations, including receiving, storing, inventory management, and dispatching goods.
* Ensure efficient space utilization and maintain accurate inventory records.
* Implement and maintain warehouse policies and procedures.
Order Fulfillment:
* Accurate and timely processing, picking, packing, and delivery of all online B2C and B2B customer orders, returns, and exchanges.
* Manage online platforms such as Shopify or Quickbooks, including follow-up on outstanding orders.
Inventory Control:
* Monitor inventory levels and perform regular stock checks.
* Implement inventory control procedures to minimize discrepancies.
* Coordinate with merchandise and loss prevention teams to manage inventory effectively.
Logistics Coordination:
* Coordinate inbound and outbound logistics with suppliers, transport companies, and customers.
* Optimize transportation routes and methods to reduce costs and improve efficiency.
* Ensure timely delivery and distribution of goods.
* Manage day-to-day relationships with outbound 3PLs and carriers.
Quality Control:
* Maintain quality control standards for incoming and outgoing goods.
* Address and resolve any quality issues or discrepancies.
* Implement quality assurance processes and continuous improvement initiatives.
Customer Goals:
* Delight customers with prompt processing and delivery, accurate picking, and customer-friendly packaging.
Attributes Required:
* Excellent communicator with the ability to interact with people across all levels.
* Prior experience in a retail distribution centre or online fulfilment centre.
* Strong attention to detail and problem-solving skills.
* Ability to work to deadlines.
* Ability to work calmly and efficiently under pressure.
* Strong time management skills.
* Ability to operate effectively in both a team and autonomous environment.
* Respect for procedures and business requirements.
* Proficiency in English.
* Flexibility to adapt to changing environments and requirements.
How to Apply:
Interested candidates should send their resume and a cover letter detailing their relevant experience to
Join our team and contribute to our mission of delivering exceptional hair products and service to our customers
Job Types: Full-time, Part-time, Permanent
Expected hours: 30 – 40 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Experience:
* Warehouse management: 2 years (preferred)
Work Location: In person
Reference ID: Crazy Bull 2024