IT Support Technician - Onsite
Monday–Friday (early finish Fridays)
Competitive salary package (DOE)
We are looking for an experienced IT Support Technician to provide day-to-day user support across our clients business in a busy helpdesk environment.
Key Responsibilities:
* First point of contact for IT support (phone, email, in person)
* Log and resolve 1st/2nd line issues across hardware, software, and access
* Support Windows 10/11 and Microsoft 365 (Outlook, Teams, SharePoint)
* Set up users, devices, and accounts (Active Directory & Microsoft 365)
* Troubleshoot basic networking (Wi-Fi, VPN, DNS, IP)
* Manage user onboarding/offboarding and equipment setup
* Maintain accurate ticket logs and IT documentation
* Escalate issues to suppliers or senior support when required
Requirements:
* Strong Microsoft environment knowledge
* Experience with Active Directory user management
* Good troubleshooting and communication skills
* Organised, proactive, and customer focused
Please note: This role is on site 5 days per week so please only apply if you can commit to this.
Interested? Please APPLY TODAY!