BDS are currently recruiting for multiple Repairs Administrator to work for a large Housing Association for their Stratford-Upon-Avon office. This role is perfect for someone form a housing and repairs background who can hit the ground running in this fast paced but rewarding role. Mian duties include but are not limited too; * Assisting with the progression and completion of day-to-day responsive repairs for the residents. * Action these repairs with urgency to ensure repairs are dealt with in a timely and efficient manner * Be meticulous when reviewing and accepting quotes. * Confirm that the repair work done matches what was quoted before payment is made * Keep both internal and external customers informed on the status of the repairs at all stages. * Deal with all queries received either by telephone or online. * Offer excellent customer service throughout the entire repairs process * Diagnose all repairs to the required standard to ensure the correct action is taken. * Investigate the cause and ascertain if a repair should be a recalled or closed down, liaising with all parties concerned The ideal candidate will have; * Proficient in using CRM systems and multitasking across multiple systems * Strong admin and IT skills * Experience in a similar role in repairs and housing * Excellent verbal and written communication Temporary ongoing contract to start ASAP Payrate - £14.30 PAYE or £19.66 UMB Hours - 9am - 5pm Monday to Friday. Hybrid working - 1 day in the office