Supervisor - Sortation
Hours - 40 per week
Location - Milton Keynes
At Joy Logistics, the supply chain and logistics arm of JD.com, you will work with cutting-edge technology and automation to deliver a seamless service to customers. We offer real career growth, with opportunities to develop your skills in a fast-paced environment and advance within our global business.
We are seeking an experienced Warehouse Supervisor to oversee the efficient operations of our warehouse facilities in our sortation team to join our fast-paced distribution operation.
In this role, you will oversee the day-to-day activities of the sortation area, ensuring accurate, efficient, and safe movement of goods through our warehouse.
Key Responsibilities
* Lead, supervise, and support a team of warehouse operatives within the sortation department
* Organise daily work schedules and ensure targets for throughput, accuracy, and productivity are consistently met
* Monitor sortation equipment, promptly addressing issues or reporting defects
* Ensure all goods are sorted correctly and moved to the correct loading or storage areas
* Maintain high standards of health & safety, ensuring all staff follow site procedures
* Provide coaching, training, and performance feedback to team members
* Complete shift reports, maintain documentation, and support continuous improvement initiatives
* Work closely with other warehouse departments to maintain smooth end-to-end operations
* Assist with onboarding new staff and promoting a positive, collaborative working environment
Skills & Experience
* Previous experience in a supervisory or team leader role within a warehouse or logistics environment ideally
* Knowledge of sortation systems and warehouse processes
* Strong communication and leadership skills
* Ability to work under pressure and meet tight deadlines
* Good level of IT literacy (WMS experience is an advantage)
* Strong understanding of workplace health & safety standards
* A proactive, hands-on approach with excellent problem-solving abilities