Sales Support Executive
Location: Worcester
Salary: £30,000 - £35,000
Reference: (phone number removed)
About the Business
On behalf of our client, a well-established engineering and manufacturing organisation, we are recruiting for a Sales Support Executive to join their commercial function. The business designs and delivers technically complex, safety‑critical solutions for customers operating in highly regulated sectors, with projects spanning the UK and international markets.
The company places a strong emphasis on quality, technical knowledge, and long‑term relationships, rather than high‑pressure or high‑volume sales tactics.
The Role
This position plays a central role in supporting the sales operation and ensuring customers receive a professional, responsive service from enquiry through to quotation.
Working closely with the Technical Sales Manager and internal teams, you will coordinate customer enquiries, assist with pricing and proposals, and help maintain momentum across live sales opportunities. The role is well suited to someone who enjoys structured work, clear communication, and contributing to a technically led sales process.
Key Duties
Acting as an initial point of contact for customer enquiries
Producing and issuing quotations in line with internal procedures
Proactively chasing outstanding quotations and responding to follow‑up questions
Providing administrative and commercial support to the Technical Sales Manager
Coordinating with engineering, operations, and internal stakeholders to obtain accurate information
Supporting marketing activity, including campaigns, content, and lead management
Attending exhibitions, trade events, and occasional customer meetings
Maintaining accurate CRM and sales documentation
Always representing the business professionally Candidate Profile
Experience in sales support, customer services, internal sales, or a similar role
Strong verbal and written communication skills
Confident dealing with customers and internal stakeholders
Highly organised with strong attention to detail
A proactive and positive approach to work
Comfortable working independently while contributing to a wider team
Interest in working within a technical or engineering‑focused environment Package
Competitive salary depending on experience
Performance‑related bonus
Pension scheme
Healthcare and NHS top‑up cover
Access to a company pool vehicle (where required)
Holiday allowance plus bank holidays
Scope for additional benefits such as flexible working and training How to Apply
To apply, please submit your CV below or contact Jack on (phone number removed) or email (url removed) for a confidential discussion