Job Summary
The post-holder will work closely with all members of staff in ensuring the delivery of a high‑quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, and knowledge of word processing and other computerised systems. All administration staff appointed to the Paediatric service share the responsibility to service the needs of the department.
Main Duties
Provide comprehensive administrative support within the Paediatric Department and act as the co‑ordinator for the Neurodiversity Team. Assist in the achievement of departmental objectives and provide cover for members of the secretarial team during periods of leave or absence.
About Us
At DCHFT we pride ourselves on the care we provide for our patients and on the culture we are creating for our staff. We work hard to create a fair, inclusive environment. Our mission is to work in partnership to provide high‑quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Job Details
* Date posted: 19 February 2026
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year Per Annum
* Contract: Fixed term
* Duration: 12 months
* Working pattern: Full‑time
* Reference number: 405-26-AC110PAED
* Job location: Dorset County Hospital, Williams Avenue, Dorchester, DT1 2JY
Person Specification
Essential Education, Qualification & Training
* Educated to GCSE level or equivalent, including English at Grade C or above.
* NVQ 3 in Business Administration or a similar relevant qualification.
Essential Experience
* Experience of working with computer systems, to include Microsoft Office, in a working/academic environment.
* Experience of working in a multi‑disciplinary team.
Desirable Experience
* Experience of administration in a clinical setting.
* Experience in activities such as answering queries, progress chasing & task‑related problem solving.
Essential Skills, Abilities & Knowledge
* Evidence of effective communication skills, both written and verbal.
* Ability to take and convey clear messages.
* Evidence of ability to respond quickly to changing priorities, organising and prioritising own workload to meet deadlines.
* Evidence of ability to work with minimal supervision.
* Ability to work under some pressure.
* Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve patient problems.
* Evidence of flexibility and ability to adapt to different areas of work.
* Ability to build and maintain good working relationships within a team.
* An understanding of the meaning of confidentiality and the requirement for this to be maintained.
Desirable Skills, Abilities & Knowledge
* Empathy for families/carers who have faced long waits.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Dorset County Hospital NHS Foundation Trust
Address: Dorset County Hospital, Williams Avenue, Dorchester, DT1 2JY
Website: https://www.dchft.nhs.uk/working-for-us/
#J-18808-Ljbffr