As a Conference and Events Supervisor, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels. Conference and Events Supervisors are also expected to share ideas to promote business and assist with scheduling and leading the service team. In this role, you will use Convene’s Core Values to guide your day-to-day and ensure our clients have a wonderful experience.
1. Supervise and set up the service of culinary in a quick and efficient manner to participants and ensure that it follows the Program Execution Order
2. Supervise the service team and support staff including setup, utilities, maintenance, and security
3. Coordinate culinary service between the culinary team and service team
4. Monitor inventory and keep culinary informed of accurate counts
5. Enforce all rules and regulations and ability to carry out all safety and emergency programs
6. Follow and health and safety regulations and ensure sanitations and cleanliness of service areas
7. Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
8. Manage opening and/or closing inspection duties
9. Maintain service cleanliness in front and back of the sit
10. Ensure positive overall client satisfaction
11. Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
12. Adhere to basic hygiene procedures and grooming standards
13. Lead and perform duties of service technician during shift
Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
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We’re Here For You:
Health and Wellness
14. Private medical insurance
15. Subsidised eye care
16. Subsidised fitness membership
17. Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
18. 25 days annual leave plus bank holidays, and company sick pay
19. Financial Support and Benefits
20. Bonus scheme
21. Interest-free loan for rail season tickets & further education
22. Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
23. Continuous professional and personal development support
24. Employee recognition and reward programs to mark achievements and milestones
Community and Impact
25. Opportunities to volunteer, donate, and participate in community give-back initiatives
26. The opportunity to have a significant impact on your team and the business in the work that you do
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.