Fraud investigator

Fraud Detection Officer (First Line of Defense)

Up to £50,000 plus EXCELLENT bonus and benefits

Hybrid working available

Our client, a highly prestigious private bank dealing with Ultra-High-Net-Worth clients, has an exciting new opening for a Fraud Detection Specialist to join their team. As a Fraud Detection Specialist, you'll be central to protecting the bank and its customers from financial harm by identifying, and investigating card and payment fraud. In this First Line role, you'll serve as a key point of contact across the bank, representing customer, risk, and colleague perspectives to enhance professionalism and customer experience.

Duties of the Fraud Detection Specialist to include:

Manage daily fraud alerts, engaging with customers on suspicious card and payment activity.

Conduct in-depth account and transaction analysis to detect fraud patterns.

Contribute to operational resilience and business continuity efforts.

Provide feedback on fraud strategies and processes to identify and mitigate fraud.

Proactively identify emerging fraud trends and inform rule adjustments for investigators.