Job Summary
Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!
We are currently looking to recruit an enthusiastic and motivated Secretarial Assistant to join Ophthalmology within the Head & Neck Unit at Peterborough City Hospital.
The ideal candidate will possess a high degree of professionalism, be meticulous in their work and have the ability to work under pressure at times.
Main duties of the job
* Assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, facilitating the smooth running and efficient organisation of daily routine duties in the Ophthalmology department.
* Provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
* Ensure the provision of patient pathways that are receptive to the needs of the patient and responsive to Trust requirements, national and local targets.
* Be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.
* Ensure excellent customer service by handling incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
* Provide assistance to other team members and help with their workloads as necessary.
About Us
We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.
Details
* Date posted: 21 October 2025
* Pay scheme: Agenda for change
* Band: Band 2
* Salary: £24,465 a year per annum
* Contract: Fixed term
* Duration: 12 months
* Working pattern: Full-time
* Reference number: 176-S-7106779-B
* Job locations: Peterborough City Hospital, Bretton Gate, Peterborough, PE3 9GZ
Job Responsibilities
Please refer to the job description and person specification for more information regarding the job role.
Person Specification
Essential
Education and Qualifications
* Educated to GCSE level standard English Language at Grade A - C (or equivalent)
Desirable
* NVQ 2 in Business and Administration
Experience
* Previous Secretarial/Office experience
* Experience of working with the general public and/or professionals
* Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
Desirable Experience
* Experience of using MS Office, particularly MS Word and Outlook
* Experience of working within the NHS and an understanding of medical terminology
* Experience of using Hospital systems
Key Skills
* Good standard of written and verbal communication at all levels
* Organisational skills and a flexible approach to work
* Commitment to self-development
* Ability to prioritise workload and work under pressure to ensure deadlines are achieved
Employer Details
North West Anglia NHS Foundation Trust
Peterborough City Hospital
Bretton Gate
Peterborough
PE3 9GZ
Website: https://www.nwangliaft.nhs.uk/
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