School Business Services (SBS) is one of the UK's leading providers of education support services and budgeting software. Our portfolio includes a comprehensive suite of Finance, MIS, and ICT solutions designed specifically for the education sector.
We pride ourselves on delivering high-quality services through a knowledgeable and experienced team, with a strong reputation across schools and multi-academy trusts nationwide.
About the Role
We're looking for a Migration Specialist to join our team on a 9-month fixed-term contract, supporting the transition from our legacy system (SBS Budgets) to our new platform (SBS Financial Planner). This is an exciting opportunity to be part of a dynamic, fast-paced environment, working within a collaborative and forward-thinking team. You'll play a key role in ensuring smooth, accurate, and timely migrations for our customers.
Key Responsibilities
* Completing system migrations accurately and within agreed timelines
* Undertaking training to develop expertise in our migration processes and products
* Performing quality assurance checks on data during and after migration
* Communicating professionally with customers and internal stakeholders
* Identifying opportunities to improve processes and system efficiencies
* Escalating complex or high‑risk migrations to the Product Owner
* Maintaining and updating internal systems and records
* Supporting with general administrative tasks
This is a full-time role (37.5 hours per week) for a fixed term of 9 months. The position requires 1‑2 days per week working from our offices in Poole, Dorset.
About You
We're looking for someone who is detail‑oriented, customer‑focused, and thrives in a fast‑moving environment.
* Experience in a customer service environment, ideally involving systems or data
* Strong problem‑solving skills with a flexible and resilient approach
* The ability to work quickly and accurately under pressure
* A customer‑first mindset with a commitment to delivering excellent service
* Excellent verbal and written communication skills, with confidence engaging at all levels
* Proficiency in Microsoft Office products
* A proactive attitude and willingness to learn new systems and processes quickly
* High levels of professionalism and attention to detail
Our Benefits
* 28 days holiday and an extra day for each year you stay with us, up to a maximum of 33 days PLUS bank holidays
* Health Cash Plan, once you've passed probation, which includes access to a private GP
* From day 1, free life insurance covering up to four times your salary
* We both add money into your pension pot after 3 months
* Choose flexible benefits after probation – such as buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars, etc.
* Learning and development opportunities
* Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education
Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship for visa applicants.
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