Repairs Planner / Scheduler - Social Housing Repairs & MaintenanceTemp-Perm position Based in Birmingham£26,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, temp-perm position.
For this role, it's desirable for you to have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with having excellent time management and communication skills.
Planner / Scheduler Responsibilities:
1. Managing calls on system
2. Managing operatives diaries
3. General administration
4. Planning repairs and maintenance requests to the relevant operative
5. Ensure trade skill sets and location parameters are working effectively
6. Liaising with operatives, tenants and the Client
7. Document Control - Ensure worksheets are received and checked
8. Work towards individual and client KPI's
9. Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
10. Tracking and monitoring to completion
11. Liaison with in-...