Job summary
We are seeking a dedicated and compassionate Healthcare Assistant to join our team at Cowley Road Medical Practice. As a Healthcare Assistant, you will play a crucial role in supporting our healthcare professionals in delivering high-quality care to our patients. You will perform a variety of clinical and administrative tasks, ensuring the smooth and efficient operation of our practice. This position offers an excellent opportunity for those passionate about healthcare and making a positive impact on the lives of others.
Main duties of the job
The role involves supporting healthcare professionals during patient consultations, performing basic clinical tasks, and administering medications. It includes providing patient care by assisting with mobility, offering health education, and responding to inquiries. Administrative duties involve maintaining accurate patient records and ensuring compliance with privacy regulations. Additionally, the role supports practice operations by managing medical supplies, sterilizing equipment, and maintaining cleanliness.
About us
Cowley Road Medical Practice is a growing GP practice with10, 500 patients. We are based on the East Oxford Health Centre in Oxford. Theadministrative team is composed of eight patient care coordinators, a medicalsecretary, a patient liaison manager, and a practice manager. The clinical teamcomprised seven GPs, one Practice Nurse, two healthcare assistants, and twopharmacists. The Practice uses EMIS. At the Cowley Road Medical Practice, ourgoal is to offer a full spectrum of GP services to all who require them,fostering a friendly and welcoming atmosphere. We strive to create positivepatient experiences through compassionate care and professional excellence.
The East Oxford Health Centre, where our practice is based,provides a modern and pleasant working environment. Its contemporary facilitiesare designed to support both patients and staff, thus enhancing the overallhealthcare experience. The centre's strategic location and well-maintainedpremises contribute to the efficient delivery of healthcare services, making ita preferred choice for patients and healthcare providers alike. We arededicated to maintaining and improving the health and well-being of ourcommunity and continually adapting to meet the evolving needs of our patients.Our commitment to excellence in healthcare is reflected in our comprehensiveservices and the professional dedication of our team.
Job description
Job responsibilities
Key Responsibilities:
Clinical Support:
1. Assist healthcare professionals during patient consultations, examinations, and procedures.
2. Perform basic clinical tasks such as measuring vital signs (blood pressure, temperature, pulse rate, and respiratory rate), height, weight, and BMI.
3. Collect and process specimens for laboratory testing, ensuring accuracy and adherence to protocols.
4. Administer vaccinations and medications as directed by healthcare providers.
5. Conduct simple wound care and dressings under supervision.
Patient Care:
6. Provide support and assistance to patients, ensuring their comfort and well-being during their visit to the practice.
7. Assist patients with mobility and transfers as needed.
8. Offer guidance and education to patients on various health-related topics, including lifestyle modifications, and preventive care.
9. Respond to patient inquiries, providing information and assistance as appropriate.
Administrative Duties:
10. Maintain accurate and up-to-date patient records, including entering data into electronic medical records (EMIS).
11. Ensure compliance with privacy and confidentiality regulations in handling patient information.
Practice Support:
12. Assist in the stocking and maintenance of medical supplies and equipment, ensuring availability and functionality.
13. Participate in the cleaning and sterilization of medical instruments and equipment according to established protocols.
14. Contribute to the overall cleanliness and organization of the practice environment.
Qualifications and Skills:
15. Previous experience working in a healthcare setting.
16. Certification or training as a Healthcare Assistant or equivalent qualification desirable.
17. Knowledge of medical terminology and basic clinical procedures.
18. Strong communication and interpersonal skills, with the ability to interact effectively with patients and colleagues.
19. Excellent attention to detail and organizational abilities.
20. Compassionate and empathetic approach to patient care.
21. Ability to work effectively both independently and as part of a team.
Person Specification
Experience
Essential
22. Previous experience working in a healthcare setting.
23. Strong communication and interpersonal skills, with the ability to interact effectively with patients and colleagues.
24. Excellent attention to detail and organizational abilities.
25. Compassionate and empathetic approach to patient care.
26. Ability to work effectively both independently and as part of a team.
Qualifications
Essential
27. Certification or training as a Healthcare Assistant or equivalent qualification desirable.
28. Knowledge of medical terminology and basic clinical procedures.