As a receptionist you are often the first person the patients meet.
You will:
Book patients in for their appointments
Enter patient details onto the computer system
Direct patients where to go within the health centre
Answer telephone calls, sometimes directing call to other staff members through the phone system.
Book and triage appointments by telephone.
Answer queries from patients and other staff members.
Main duties of the job
Dealing with telephone enquiries.
Booking and amending patientappointments in line with practice procedures ensuring optimum efficiency ofour appointments system.
Electronically filing documents
Dealing with medication requests.
Copy and recording medical notes.
Other duties will include.
Filing
Chasing up patient results andreports
Photocopying
Word Processing
About us
We are a small practice with around 2,500 patients and we pride ourselves in our personal service and our friendly approach to our patients and workforce.
Job responsibilities
You will:
Book patients in for theirappointments
Enter patient details onto thecomputer system
Direct patients where to go withinthe health centre
Answer telephone calls, sometimesdirecting call to other staff members through the phone system.
Book and triage appointments bytelephone.
Answer queries from patients andother staff members.
Other duties will include.
Filing
Chasing up patient results andreports
Photocopying
Word Processing
Person Specification
Experience
* Previous experience of Medical Reception and Administration work.
* Be able to work as part of a small team.
* Experience of working within Primary Care.
Qualifications
* Qualification are desirable but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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