Job Description - Housing Manager - Private Sector (25983)
Location: Glasgow with possible travel throughout Scotland
Type: Permanent, Full Time (37.5 hpw)
Salary: £32,000 pa plus benefits including Health Cash Plan
About the Role:
This is an excellent opportunity for an experienced Mid-Market Housing Manager to join Home Group's dedicated housing team. As a Housing Manager, you will be the face-to-face support for our communities, delivering excellent service and engaging with residents to improve their living environments.
Key Responsibilities:
* Engage with customers and the community through visibility and proactive estate management.
* Manage multiple patches and neighborhoods, supported by Housing Assistants.
* Handle arrears, voids, and anti-social behavior, ensuring KPI targets are met.
* Coordinate with legal partners regarding tribunal cases and liaise with stakeholders and local authorities.
* Conduct estate inspections, engage with contractors, and perform safety and compliance checks.
* Support factored owners and collaborate with the Factored Housing Manager as needed.
About You:
* Experience in housing management, understanding of housing law, and familiarity with Universal Credit preferred.
* Letting Agent Qualification required, with at least one year's experience preferred.
* Organized, proactive, with a positive attitude and excellent customer service skills.
* Resilient, confident in working with external partners, and able to handle challenging situations.
* Ability to work primarily in the community, with some office and home working.
Additional Information:
* This role is hybrid, with an average of 3 days in community patches in Glasgow.
* Flexible working hours and occasional evening work are required.
* Must have a vehicle insured for business purposes; mileage paid.
* Standard DBS check required; paid for by us.
Our Team:
You will join Wendy and a passionate, supportive team committed to making a difference in our communities.
Benefits:
* 34 days leave, increasing to 39, with options to buy more and time off for volunteering.
* Health Cash Plan covering dental, optical, prescriptions, and more.
* High street discounts, career development opportunities, and wellbeing support.
Note: Due to sponsorship limits, we cannot currently offer sponsorship to external candidates.
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