Job Description - Housing Manager - Private Sector (25983)
Location: Glasgow with possible travel throughout Scotland
Type: Permanent, Full Time (37.5 hpw)
Salary: £32,000 pa plus benefits including Health Cash Plan
About the Role
This is an excellent opportunity for an experienced Mid-Market Housing Manager to join Home Group's dedicated housing team. As a Housing Manager, you will be the face-to-face support for our communities, delivering excellent services and engaging with residents to improve local neighborhoods.
Key Responsibilities
* Engage with customers and communities through visibility and proactive estate management.
* Manage multiple patches and neighborhoods, supported by Housing Assistants.
* Proactively manage arrears, voids, and anti-social behavior, ensuring KPI targets are met.
* Liaise with legal partners regarding tribunal cases and collaborate with stakeholders and local authorities.
* Conduct estate inspections, engage with contractors, and record safety and compliance checks.
* Support factored owners and collaborate with the Factored Housing Manager when needed.
About You
* Experience in housing management, knowledge of housing law, and familiarity with universal credit preferred.
* Letting Agent Qualification required; one year's experience preferred.
* Organized, proactive, and customer-focused with a positive attitude.
* Resilient in handling complaints and confident in working with external partners.
* Team player who can work independently in community settings.
Additional Information
This role is hybrid, primarily based in Glasgow with some flexibility in working hours. A vehicle insured for business use and a Standard DBS check are required, with costs covered by us.
Our Team and Culture
You will join Wendy and a passionate, supportive team committed to making a difference. We value diversity and inclusion, supporting our colleagues through various networks and initiatives.
Benefits
* 34 days leave, increasing to 39, plus options to buy more and time off for volunteering.
* Health Cash Plan saving you money on healthcare costs.
* High street discounts and special offers.
* Opportunities for career growth within the organization.
* Supportive environment focused on wellbeing and inclusion.
Join us at Home Group and be part of a place where you belong!
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