Job Description
Full-time, 35 hours per week
Based - Coventry office (fully office based)
Competitive salary plus benefits
Job Title: Paralegal/Legal Secretary
Department: Property
Location: Coventry
Reporting to: Head of Department
Job Purpose
* To provide comprehensive administrative and paralegal support to a busy Property Department.
* To work in accordance with the Office Manual and to act at all times in an appropriate manner as an employee of a professional practice.
Key Responsibilities
* Providing conveyancing quotes
* Opening new files
* Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
* Keep up to date with prospective clients
* Setting up files for completion
* Undertaking dictation
* To progress files through to post-completion, file closing and progressing to archive
* To scan, maintain and prepare full attendance notes
* Obtaining correct documentation for Anti Money Laundering purposes
* Updating LMS and Lender Exchange
* Submitting registrations and dealing with requisitions
* Work within the framework of CQS
* Scanning post and allocating to fee earners electronically and onto physical files
* Dealing with client and office ledgers
* To undertake general administration tasks
* To attend Property Department meetings and Firm wide meetings
* To proficiently use the Firm’s case management system
* Updating estate agents and brokers
* First point of contact for incoming calls
* To undertake any reasonable instructions made by Directors, Department Heads, Line Manager or Fee Earners.
Knowledge and Experience
* Minimum of 6 months experience working within a Residential Conveyancing department
* Sound understanding of the conveyancing process
* Knowledge of LMS and Lender Exchange
* Knowledge of Land Registry
* Excellent client care
* Understanding of conveyancing process
* Sound interpersonal and communication skills
* Good organisation and administration skills
* Ability to be a team player
* Working knowledge of Microsoft Windows, Microsoft Word, and Outlook, and case management systems (Tikit would be advantageous)
* High level of accuracy and attention to detail
* Motivated to learn and progress within the department
* You may also be required to work at one of the other offices of the Firm from time to time