Job Title: Sales Support Associate
Base Location: Sloane Street, London
Salary: £14.05 per hour
Working Pattern: 10:30 am - 7:30 pm, 5 days out of 7 (weekdays and weekends)
Duration: 01/10/2025 to 05/01/2026
Join a globally recognised luxury brand where attention to detail and a passion for customer experience make a real impact. As a Sales Support Associate, you will play a key role in ensuring smooth store operations by supporting the sales team and enhancing the overall client experience. This is an excellent opportunity to gain hands-on experience in a dynamic retail environment, working with premium products, high standards, and a collaborative team culture.
You will support the Front-of-House team by assisting with tasks such as retrieving sizes, maintaining fitting room standards, and upholding store presentation. Please note, this role does not involve directly serving clients.
Key Responsibilities
1. Support the sales team across the shop floor and stockroom to deliver a seamless experience for customers.
2. Assist with accurate and timely processing of sales transactions while maintaining high standards at the point of sale.
3. Contribute to meeting store targets by ensuring efficient product flow between stockroom and shop floor.
4. Maintain store presentation and visual standards in line with brand guidelines.
5. Handle stock deliveries, tagging, ticketing, and store transfers.
6. Prepare tills for trading, complete daily cash reports, and follow all POS procedures.
7. Wrap and package purchases to the highest presentation standards.
8. Take part in team meetings and training sessions to stay updated on brand initiatives and product launches.
9. Follow health & safety and loss prevention procedures.
10. Use digital tools effectively to support daily operations.
What You'll Bring
11. Experience in retail or customer service is desirable.
12. Strong communication skills and a collaborative, proactive approach.
13. Enthusiasm for luxury brands and delivering high-quality service.
14. Attention to detail and numeracy skills for transaction handling.
15. Flexibility to work across weekdays and weekends.
16. Right to work in the UK (valid passport/visa required).
17. A willingness to learn and adapt to business needs.
What Happens Next
Once you submit your application, you can expect to hear from us within 5 working days regarding your suitability. If shortlisted, we will guide you through the next steps, which may include further screening or direct placement depending on store requirements.