Parts Manager - Hatfield
Location: Hatfield
Company: SAGA Truck and Van
Salary: Competitive salary + bonus + company car
Job Type: Full time
An Exciting Opportunity Awaits You
We're on the lookout for an enthusiastic and driven Parts Manager to lead our Parts Department in Hatfield. If you're passionate about the motor trade, excel at customer service, and thrive in a fast-paced, team-oriented environment — we want to hear from you.
This is more than just a job; it's a chance to be part of a dynamic and ambitious team where your leadership skills and customer focus will be truly valued and rewarded.
Key Responsibilities
* Oversee the day-to-day running of the Parts Department
* Deliver exceptional customer service across all touchpoints
* Maintain high CSI (Customer Satisfaction Index) standards
* Maximise departmental profitability through effective management and innovation
* Foster a positive and high-performing team culture
* Lead, motivate, and develop a successful team to meet and exceed targets
What We're Looking For
We're searching for someone who is:
* A natural leader with the ability to inspire and manage a team
* Customer-focused, with outstanding interpersonal and communication skills
* Target-driven and commercially minded
* Organised, self-motivated, and proactive
* Ideally experienced in the motor trade, with a strong interest in commercial vehicles
* Confident using Kerridge (experience is a plus)
* Mercedes-Benz product knowledge is advantageous
About You
The ideal candidate will:
* Be highly motivated with strong career aspirations
* Demonstrate a can-do attitude and a willingness to go the extra mile
* Have a strong understanding of parts operations and customer handling
* Thrive in a fast-moving, target-driven environment
* Build and maintain strong relationships with customers and trade partners
Company Benefits
At SAGA Truck and Van, we're committed to supporting our team members from day one. Our comprehensive benefits package includes:
* 30 days holiday per year (inclusive of Bank Holidays)
* Auto-enrolment Pension Scheme with employer contribution
* Career progression opportunities
* Company car
* Bonus scheme
* Death in service
* Refer a friend introduction fee
* Internal engagement initiatives
* Employee Assistance programme
Apply Today
If you're ready to take the next step in your career and become part of a forward-thinking and supportive team, we'd love to hear from you.
Join us and drive your career forward with SAGA Truck and Van.
Job Types: Full-time, Permanent
Benefits:
* Company car
* Company pension
* Employee discount
* On-site parking
Work Location: In person