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Locum insurance advisor

Cheltenham
Permanent
NFU Mutual
Insurance advisor
Posted: 26 May
Offer description

Locum Insurance Advisor


1. Undertake a business-critical role, ensuring that our NFU Mutual branches and agencies across the South West region deliver their business plans and hit their sales targets

2. High-impact, varied role providing continuity, stability and momentum during periods of unexpected change

3. Field-based position with wide-ranging exposure to different locations and teams across the South West region


About the role

As a Locum Insurance Advisor, you will step in to provide short-term cover for Agents, ensuring customers continue to receive an excellent and consistent service, while business objectives remain on track.


You will work closely with a wide variety of people – from agency teams, through to colleagues across underwriting, claims and head office, as well as a wide range of customers. You will quickly assess branch or agency performance, identify challenges and opportunities, and put practical plans in place to protect and enhance performance, reputation and customer experience. A core part of the role is supporting and coaching Agents/Agent Staff, helping them understand NFU Mutual’s culture, ways of working and local market potential.


The breadth and variety of the role offer significant development opportunities, exposure to senior stakeholders, and the chance to make a visible impact across the network


This is a field-based role, with flexibility around where you are based between assignments, therefore you will need to be willing and able to travel extensively in the South West region.


This role is known internally as a Locum Agency Manager


This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the .

About you

You’ll already have experience operating in a regulated, customer-focused environment, combining strong commercial awareness and sales skills, with the confidence to manage change and deliver results. You’re adaptable, resilient and comfortable stepping into new environments, quickly building credibility and positive working relationships.


To succeed in this role, you’ll bring:



4. Experience of undertaking a Sales role, ideally within Financial Services / Insurance

5. Strong customer focus, with the ability to balance service, compliance and commercial outcomes

6. The confidence to analyse performance, make sound decisions and lead through change

7. Excellent communication and relationship-building skills, working effectively with a wide range of stakeholders

8. A full UK driving licence and the flexibility to travel as required

9. Knowledge of insurance products would also be highly beneficial but is not essential.



At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.


We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.


We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:



10. £45,000 to £50,000

11. Annual bonus (up to 17.5% of salary)

12. Contributory pension scheme, up to 20%, including your 8% contribution

13. 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme

14. A Family Friendly policy that helps you balance your work and family responsibilities

15. Access to savings at High Street brands, travel and supermarkets

16. £20 contribution to a monthly gym membership – subject to T&Cs

17. Health and wellbeing plan - cashback for dentist, opticians, physio and more

18. Access to voluntary benefits, including health assessments, private medical insurance and dental insurance

19. Employee Volunteering - volunteer in the community for one day each year

20. Unlimited access to Refer a Friend £500 bonus scheme

21. Life Assurance cover of 4 x salary

22. Employee discounts of 15% on a range of NFU Mutual insurance policies. 

23. Salary sacrifice employee car scheme

24. Car allowance of £5,500



Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.


Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.


Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.


We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.

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