We're on a mission to give our colleagues an amazing work/life balance! Job Title: Family Liaison Officer Location: Norton College, Tewkesbury, GL20 8UQ Salary: Up to £30,000 per annum (not pro rata) Hours: 37.5 hours per week, Monday-Friday Contract: Permanent, Term time only UK applicants only. This role does not offer sponsorship As part of our continued growth, we are looking for Family Liaison Officer to join our amazing team at Norton College in Tewkesbury. The opportunity To develop and provide positive links between home and school to promote good pupil attendance and develop the home school partnership for pupils at risk of social exclusion, poor attendance and disaffection. The post holder will take a lead role in working to establish a supportive relationship with the pupils and parents concerned in order to facilitate effective communication and partnership between school and home, support the role of parents in students’ learning and contribute to/lead meetings with parents to provide constructive feedback on student progress, achievement and behaviour, maintaining sensitivity and confidentiality at all times. Monitor pupil attendance and produce reports for teachers and the school as require and take appropriate action to tackle disaffection and promote pupil attendance by ensuring first day calls are made. Working in collaboration with the class teacher and multi-disciplinary team, including clinical, to promote pupil attendance and the welfare of all identified pupils. Reporting directly to the Pastoral team about trends in behaviour and supporting the implementation and evaluation of whole school communication & behaviour strategies. To coach students about how to manage their emotions and feelings leading to better self-regulation and self-management and support students in following the rules of the school, helping to enforce school behaviour expectations. Qualifications Required: GCSE English and Maths About us Norton College is a specialist school for secondary students aged 11-19 in Worcester and Tewkesbury. Norton College is a specialist independent provider that aims to positively support young people who have a range of complex learning needs through vocational courses and bespoke learning packages. Acorn Education is the UK’s leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. 1