Job Description
Great on the phone? Thrive on targets? Want uncapped commission in a private dental practice?
Dental Treatment Coordinator / Patient Advisor (Private Dentistry)
Central London | Base Salary + Uncapped Commission
Mint Dental Clinic is an established private dental practice in central London delivering multidisciplinary care with visiting specialists.
We are hiring a Dental Treatment Coordinator / Patient Advisor to convert inbound enquiries into booked consultations and high-value treatment acceptance.
Key Responsibilities
* Handle inbound phone, email, and online enquiries
* Convert enquiries into booked consultations
* Proactively follow up unbooked or undecided patients
* Support acceptance of cosmetic, restorative, and implant-led treatment plans
* Coordinate patient journeys between clinicians and patients
* Track KPIs: enquiry volume, booking rate, conversion rate, DNAs
Required Experience
o Experience as a Dental Treatment Coordinator, Patient Advisor, Treatment Planner, Admissions Manager, or similar
o Excellent phone communication and objection handling
o Confidence discussing treatment options, fees, and next steps
o Comfortable working to targets and KPIs
Desirable
o Background in private dentistry, private healthcare, or aesthetics
o Experience converting high-value treatment plans
o Familiarity with dental software / CRM systems
What This Role Is Not
o Not a reception only role
o Not an admin-only position
Compensation
o Competitive base salary
o Uncapped commission linked to bookings and treatment conversion
Apply via LinkedIn or email rpatelbds@gmail.com for a confidential conversation.