Location Bourne End
Hours Part time, 27.5 hours per week, 09:00 - 15:00 Monday - Friday (with flexibility - to be discussed at interview)
Package £20,821 (based on 27.5 hours per week with FTE of £26,500) + enhanced benefits & rewards
Basis Permanent
About us
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
You will be based at our beautiful Pegasus Bourne End development, a stunning community of apartments, residents lounge, guest suite and landscaped gardens.
About our role
This is a varied role in which you'll be the driving force behind our residential development. You'll be our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents. This exciting role calls for a perfect mix of practical building knowledge and a heartfelt commitment to cultivating a lively community.
This role offers a great variety of tasks where you'll be responsible for...
Building Operations
* Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing.
* Coordinate with external contractors to ensure effective maintenance and timely repairs.
* Ensure all health and safety requirements for the development are met.
* Act as the first point of contact for resident inquiries and emergencies.
Resident & Community Relations
* Create a positive experience for new residents by assisting with the move-in process.
* Build strong, lasting relationships with residents and their families.
* Plan and organise engaging social events and activities to foster a strong community spirit.
Administration & Collaboration
* Maintain accurate records and an events diary.
* Collaborate with our internal Sales, Development, and Completions teams.
Important details
* This is a part-time position working circa 27.5 hours per week with some flexibility so we'll discuss this in more detail through our recruitment process.
* At Pegasus, the safety and wellbeing of our residents are our highest priorities. Therefore, this role is subject to an Enhanced DBS check (we handle the application and cost for this).
About you
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You'll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
* Professional and highly organised
* Proactive approach and can-do attitude
* In-person customer service experience
* Excellent communication skills
* Ability to use initiative
* Strong IT skills - knowledge of Google Workspace is advantage
* Experience of facilities/property ideally with a knowledge of health & safety would be an advantage but isn't essential.
Please note this position is subject to an enhanced DBS check.
Our benefits & rewards
We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:
* Enhanced annual leave & holiday buying scheme
* Contributory pension scheme with additional employer contribution,
* Life Assurance
* Two paid volunteering days per annum
* Employee Assistance Programme
* Health Cash Plan & Virtual GP
* Discounted Gym Membership
* Company Discounts Portal
* Refer a friend scheme and access to internal opportunities
What happens next
Although we embrace technology to support our recruitment process, we value a human touch; a member of our hiring team will personally and carefully consider your application.
If your profile aligns with the skills we are looking for, our process typically involves a telephone screening and a short online skills assessment. These stages allow us to learn more about your experience and ensure the role is a great fit for you.
Please note that the order of these steps may vary by role, but completion of each stage is required to be considered for a final in-person interview.
We are committed to a fair and inclusive process. If at any stage you require any reasonable adjustments or additional support to complete an assessment or participate in an interview, please let us know. We will keep you updated every step of the way.
If you have the skills and experience we are looking for we'd love to hear from you
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.