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Technical Fleet Service Controller, brighouse
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Client:
Dawsongroup Plc
Location:
brighouse, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
09.07.2025
Expiry Date:
23.08.2025
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Job Description:
Qualified Plant, HGVor Fleet Engineer looking for a different direction? Vehicle background, technical experience looking for a rewarding office-based role?
About this Role
We're looking for a Technical Fleet Service Controller to help us deliver top-tier customer service and keep our engineers working at their best. You'll coordinate field activity, diagnose issues, and make sure our clients get the service they need, when they need it.
* Plan and allocate engineer workloads to maximise efficiency
* Monitor job progress, updates and reporting across all systems
* Use technical insight to support accurate diagnosis and first-time fix
* Engage directly with customers to solve service needs quickly
* Review jobs and ensure documentation meets agreed SLAs
About You
You're hands-on, organised, and passionate about great service. You know how to get the best out of a busy service team while keeping customers informed and satisfied.
* A recognised Engineering qualification (City & Guilds or NVQ preferred)
* Experience in technical or mechanical roles, ideally 3+ years
* Comfortable reviewing technical data and using telematics
* A calm, clear communicator who thrives in fast-paced settings
* Committed to quality, accuracy and doing things right the first time
About Us
Dawsongroup EMC provides reliable, well-maintained plant and specialist municipal equipment to clients across the UK. Part of the wider Dawsongroup, were known for smart solutions, expert service, and a team that pulls together.
* We invest in modern kit and facilities
* We support growth through funded training and promotion pathways
* We're committed to safe, fulfilling, and rewarding careers
* We're proud to have earned Good Business Charter accreditation
About Your Future
Youll join a business where people matter, careers grow, and service always comes first.
* 2x life assurance and long-term incentives
* Cycle to work schemes and wellbeing support
* Opportunities across 11 countries and multiple sectors
Not sure you meet every requirement? We value enthusiasm and potentialplease apply anyway.
Dawsongroup plc is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
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