Overall Purpose and scope of the job
To operate and be responsible for the Bakery team and production area ensuring it’s smooth and efficient running whilst maintaining the highest standards of bread and associated products. To ensure that all operational costs are kept within the budgetary limits and productivity levels are achieved. To effectively develop and lead the team to exceed performance targets through communication. Able to work nights on a 45 hours contract.
Key Objectives
* Full responsibility for all production in the bakery
* Ensure production plan is clearly communicated and followed
* Ensure adequate staff cover is maintained to meet production demands
* Full responsibility for flour order, ensuring deliveries are checked and flour is stored correctly
* Manage, develop and motivate the bakery team, ensuring they are fully trained
* Able to work night hours
* Full responsability for department rota and holiday planning
* Involve in NPD process (ideas & execution)
Key Responsibilities and Activities
Production
duties:
Monitor
the quality and suitability of ingredients, prepared dough and production
ensuring consistency during the baking process
Review the suitability and location of equipment
needed to ensure quality products is achieved, making recommendations for
changes or any capital expenditure needs
To plan organize and direct
the workload of the Bakery.
To know, understand and be
able to cover all sections within the production area, thus setting high
standards and an example to the team
Oversee and direct the
mixing, dividing and shaping process, coaching others on how to work to Blackbird
standards, using a ‘hands on’ approach
To ensure the quality of
products are in accordance with the company standards.
To ensure and maintain the
overall quality of the products made, combining high quality with wastage
control.
To maintain awareness of
customer needs and ensure that these are met wherever possible.
Passionate about People Development:
Assist
in Employee Relations, giving guidance to team in consultation with Head of CPU.
Develop
a positive, direct and open relationship with all the team, and encourage good
and fair working relationship throughout all areas through two-way
communication
Manage
the development of key members of the team and implement a succession plan
Actively
encourage and support initiatives that promote the retention of employees
Promote
clear communication channels and cascade information to whole team
Ensure all team
members’ personnel files are complete and up-to-date on EMS
To
participate and contribute towards the staff’s training programme in order that
the Bakery team is motivated and achieves excellent results as well as ensure
training compliance is achieved at 100%.
Health and
Safety and Standards:
To ensure all areas within the
bakery are at all times, kept clean and maintained to the agreed high standards
of cleanliness and hygiene.
To ensure that the bakery
team works cleanly, safely, and hygienically at all times.
To ensure all the team wears
the correct uniform and maintains the highest levels of personal hygiene.
To ensure all faulty
equipment is repaired and kept in good working order.
To ensure all accidents are
reported to the Technical Manager and recorded in the accident book.
To ensure all food items are
stored correctly and that stock rotation is rigidly adhered to.
To ensure compliance with all
legal requirements regarding the health and safety of food hygiene.
To organize, record and
control the temperatures of all refrigerated units within the Bakery.
General Duties:
Responsible for overseeing
and checking flour deliveries ensuring products are correctly stored
To ensure the entire bakery
team follows measurement and recipe controls along with the correct storage
methods.
To ensure all wastage is
recorded and control any potential over use
To adhere to the wage portion
and agreed staff rota of the budget allocated to the Bakery area.
A Portrait of a Blackbird Person – the behaviour we expect
Good Communication – Smiling,
always friendly, use polite tone of voice, ask questions
Attitude and behaviour –
showing passion, energy, speed, and have a can-do attitude, flexibility
Teamwork – one team – helping
others, showing respect, having good product knowledge, working to high
standards, and quality focused
One Family Blackbird,
Business Focus – thinks of impact on others, listens to feedback, acts on it,
not accepting of poor standards, cares about business, communicates ideas,
continuous improvement
Inspirational Leader, Direct
Reports - Treats everyone equally, gets
others to grow with them, sets the example, has credibility, has empathy, is
trustworthy, gives freedom and trust, a role model
Blackbird Buddies – No compromise on standards, uses
simple, clear language, is able to get attention, is naturally enthusiastic,
involves others, their style is always the same level, lets others know its ok
to make mistakes, revises and checks on progress, helps set clear goals, is a
natural coach, builds confidence in others
Blackbird Ambassador
(Standards) – Checks everything is to standard, quality focussed, reviews plans
and organises resources, conscious about details, tries to get it right first
time, always does their best, wants to achieve excellence, sets priorities
Additional Responsibilities
Assist with the creation,
development and change of recipes as required
Involved in product
development for NPD and marketing initiatives
Make recommendations for
improving the way we operate, monitoring and correcting the way we work
In consultation with the Head of CPU, periodically review the products available and suggest improvements or
alternatives.
Participate in all company
training, management development and legislative training
Skill and
Technical Requirements
Must
have 2-3 years bread baking experience and knowledge of baking artisanal breads
Ideally
previous team management or supervisory experience of at least 1 year
Passionate
approach to food that has been reflected in prior positions
Health
& Safety and Food safety level 2 required
Computer & Microsoft Skills essential
Personal Profile
A good sense of taste, smell, and touch are
important
Team Builder and motivator
Flexible with
strong work ethics
Hands on team player
Time sensitive, able to meet
tight production deadlines
Excellent people skills, able
to build relationships
Self motivated, able to
thrive in a fast paced and expanding business
Customer orientated
High integrity