Job Description Job Overview: We are seeking a skilled and proactive IT Systems Administrator to join our small, dynamic IT team. The ideal candidate will have a strong track record in managing IT infrastructure projects from planning through to implementation, ensuring alignment with business objectives and timelines. In addition to project delivery, the role involves offering responsive technical support, troubleshooting hardware and software issues, and assisting users to ensure seamless operation of IT systems. This dual-focus position requires excellent communication skills, a collaborative mindset, and the ability to balance strategic project responsibilities with occasional hands-on support tasks. Duties and Responsibilities: Including, but not limited to the following: Install, configure, and maintain servers, switches, laptops, mobile phones and other IT infrastructure components. Monitor system performance and troubleshoot issues to ensure optimal functionality. Implement and manage security measures, including firewalls, antivirus solutions, and access controls. Manage servers, virtual environments, cloud-based systems and a self-hosted email platform. Provide 2nd and 3rd level technical support to staff and members, resolving hardware and software issues promptly. Manage data backup and disaster recovery solutions to safeguard company information. Maintain accurate documentation of systems, configurations, and procedures. Work closely with other IT team members and departments to support ongoing projects and initiatives.