Customer Account Manager
Due to continued success and team expansion plans, a head office location of a global company has an exciting opportunity for a Customer Account Manager to join them.
Remuneration & Benefits
* £28,000 pa + Bonus
* 33 days holiday + holiday purchasing scheme
* Private Health Care
* 9am – 5.30pm, Monday to Friday
* Office based with essential training and ongoing coaching opportunities
* Parking available
Responsibilities
* Manage a portfolio of customer credit accounts with accuracy and care
* Build strong relationships with customers, providing clear and supportive communication
* Provide outstanding customer service support, while maximising revenue streams
* Produce regular reports on account performance and credit exposure
* Conduct credit checks, assess risk, set appropriate credit limits, and manage bad debt accounts when required
* Monitor outstanding balances and follow up on overdue payments
* Work with sales and finance teams to resolve queries and improve processes
Qualifications
* Demonstrated great communication skills and a professional customer service approach
* Experience in an Account Manager, Customer Relations Coordinator, or Key Account Coordinator role, ideally within a financial service environment
Location & Work Environment
You will be joining the Kettering Head Office of an established company, working directly with the Senior Account Manager. The organisation has a strong reputation for delivering outstanding quality products and services and is keen to recruit a Customer Account Manager who strives to offer the same.
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