Job Description Delight our customers by greeting them in a friendly and professional manner Follow all health and safety and food safety guidelines and procedures Monitor stock levels and restock supplies as needed Provide exceptional customer service and resolve any customer issues or complaints Be a part of the team assisting on other tasks as needed Sound administration experience with a customer-focused attitude A problem solver approach Able to type accurately and operate a (Microsoft Office) computer system independently Able to use data analysis tools for reviewing and reporting on data and trends (e.g. experienced and strong Excel skills) Level 2 English and Maths (GCSE, Functional Skills or equivalent qualification) Personable and able to build rapport quickly with key individuals A confident communicator, by telephone and email and in person A high level of accuracy in entering data and writing letters/documents Good attention to detail Customer skills focused attitude Desirable Knowledge of catering operations (desirable) Numerate