Financial Crime Investigations Senior Manager Location: Remote Job Type: Full-time, Permanent Closing Date: Sunday 28th September At Domestic & General, we’re committed to doing the right thing—for our customers, our people, and our business. As our new Financial Crime Investigations Senior Manager, you’ll play a critical role in protecting the organisation from financial crime threats, including fraud, money laundering, bribery, and corruption. This is a high-impact role where you’ll lead complex investigations, shape our financial crime strategy, and work closely with internal and external stakeholders to ensure we stay ahead of emerging risks. Key Responsibilities: Lead and manage complex financial crime investigations, including fraud, money laundering, bribery, and sanctions breaches, ensuring timely and accurate resolution. Oversee case management processes, ensuring consistency, quality, and compliance across all investigations. Provide expert guidance and support to internal stakeholders on financial crime risks, controls, and investigation outcomes. Monitor emerging threats and trends, using data analytics and intelligence to proactively adjust investigative strategies. Collaborate with Compliance, Risk, Legal, and Operational teams to ensure a coordinated approach to financial crime prevention and response. Collaborate with Data and Technology teams to ensure the end to end fraud investigation journey delivers good customer communications and outcomes. Deliver training and awareness programmes to enhance investigative capability and promote a strong financial crime culture across the business. Prepare and present reports to senior leadership, including risk assessments, investigation outcomes, and strategic recommendations. Drive continuous improvement, identifying opportunities to enhance investigative tools, processes, and team performance. Engage with industry bodies and external networks, representing the organisation in financial crime-related forums and working groups, while actively monitoring and sharing insights on emerging threats, regulatory developments, and best practices. What we’re looking for: Deep expertise in financial crime risk management and investigation Strong knowledge of FCA and FATF standards, and relevant legislation (e.g. POCA, MLRs, sanctions) Experience in a regulated financial services or insurance environment Proven leadership and team management skills Excellent analytical, communication, and stakeholder engagement skills Experience with case management systems and data analytics tools Strategic mindset with a focus on continuous improvement Preferred qualifications: ICA Diploma in Financial Crime Prevention, ACAMS, or equivalent Experience in the insurance or warranty sector Process improvement or project management accreditation (e.g. Six Sigma, PMP) We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance – employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance – access to savings and borrowing through payroll Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans – interest free loans to help spread the cost of annual travel tickets Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.