Join us as a Meter Reader at Echo.
Job Title: Meter Reader
Location: Cambridge
Hours: 37.5 hours per week
Salary: £25,500 per annum
Travel: Field-based
Are you interested in a dynamic career in Cambridge? Consider joining us as a Meter Reader. This field-based opportunity covers the Cambridge area, providing a chance to make a daily connection with our valued customers. We offer the use of a company vehicle, a full benefits package, and a genuinely caring work environment. If you have good attention to detail, excellent communication skills, and a full driving license, you can make a difference by delivering exceptional service to our customers.
The Role
* Obtaining accurate meter readings from customers across the Cambridge region.
* Engaging with customers to ensure their billing is correct and identifying any vulnerable customers.
* Representing a leading water provider that provides the highest standards of service to 1.7m customers across both South Staffordshire and Cambridgeshire.
* Identifying unusual consumption trends, reporting any leaks, and identifying any meters for replacement.
* Maintaining a high level of customer service satisfaction.
* Ensuring all data is accurate and recorded onto our systems
What You’ll Need
* A full and valid driving license.
* A strong and adaptable attitude in diverse work scenarios by being flexible and responsive.
* Attention to detail is essential to ensure accurate documentation of meter readings to a high standard.
* Ability to work alone and prioritise your workload.
* Excellent communication skills.
* Previous experience in fieldwork would be advantageous but not essential.
What You'll Get In Return
* A competitive salary of up to £25,500 per year.
* Pension scheme with employer contributions
* 20 days holiday + bank holidays, on-site parking, on-site gym
* A supportive and collaborative work environment where your ideas and contributions are highly valued
* Mentorship and guidance from experienced professionals
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all qualified candidates.
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