Broking Support Administrator x 2 Cheltenham Salary c. £30k Both roles are replacements for current team members who are progressing into Account Handler/Junior Broker roles. Love detail? Thrive on process? Want a real route into broking? This is your role. If you want more than “just a support role” - and you’re serious about building acareer in commercial insurance - this is where it starts. Our Brokers are the heartbeat of our business - and as Broking Support, you’ll be the engine that keeps everything moving. You’ll work side-by-side with expert Brokers, helping deliver standout service while building the skills you need to step into an Account Handler or Junior Broker role. This is a fast-paced, process-driven role with just enough client exposure to keep things interesting - perfect for someone who loves getting things right and wants a clear career path in insurance. What You’ll Be Doing * Running quotes through open-market portals * Capturing risk details and producing sharp quotation reports * Chasing insurers for terms and renewals * Using Acturis to create policies, raise invoices, and process acceptances * Handling MTAs like a pro * Preparing policy packs, cover notes and confirmations * Creating key docs (No Claims, NDAs, “To Whom It May Concern” letters) * Keeping data clean, accurate, and compliant * Jumping into team projects when needed Must-Haves * Experience using Acturis * Some insurance knowledge already under your belt * Razor-sharp attention to detail * Strong organisation and time-management skills * Happy juggling tasks in a busy environment * A collaborative, team-first mindset Nice-to-Haves * Exposure to commercial insurance or client support * HubSpot experience * Ambition to move into broking (we LOVE this !) Why You’ll Love It Here * 30 days off, including your birthday * Hybrid working * Office closed over Christmas (no annual leave needed!) * 5% employer pension contribution * Laptop, iPhone & full tech setup * Monthly allowance for wellness, travel, tech & food * Private medical insurance (add family if you want) * Paid volunteering days (up to 10 per year) * Full insurance training support to achieve Cert CII * A genuine, mapped-out route into broking Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion