City Spa Receptionist Champneys City Spa Enfield Contract: Part Time Salary: up to £12.71 per hour plus commission 32 hours worked over 4 days. We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our clients. The ideal candidate will be responsible for managing front desk operations, ensuring a seamless client experience, and supporting the spa team with administrative tasks. Some Responsibilities include; Greet clients warmly upon arrival and ensure a welcoming environment Schedule, confirm, and manage appointments using salon booking software Answer phone calls and respond to inquiries about services, prices, and availability Process payments and handle cash, card, and digital transactions accurately Maintain cleanliness and organization of the reception area Upsell salon products and services where appropriate Coordinate client flow with stylists and service providers Handle client feedback professionally and escalate issues to the manager if needed Perform light administrative tasks such as data entry, inventory tracking, and filing Previous experience in a receptionist or customer service role (salon/spa experience is a plus) Strong communication and interpersonal skills Availability to work evenings and weekends. Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following: Health, Wellness and Wellbeing incentives Digital fitness programmes Nutrition guides and recipes Self-Guided meditation Wellbeing podcasts Champneys experiences (such an overnight stay or an ultimate spa day experience) App for all schedules, timesheets, annual leave and all the important things you need at your fingertips. In house social media connecting our Champneys Family Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits. Motivating, rewarding and engaging colleague events. Discounted stays for you, your friends and family at any of our properties. Complimentary Spa Day on completion of your probationary period. 50% discount on all Champneys products. Great discounts on our partner products Elemis and Clarins. Discounted membership to our exceptional health clubs. Merlin Entertainments Attraction. Introduce a friend incentive. Long Service celebrations. Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only]. Professional Uniform.