We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. Service Assistant x 4Hardwick, an impressive Elizabethan masterpiece, with a world-class collection, garden, flour mill (Stainsby Mill) and heritage listed estate, has something for everyone. We are passionate about caring for this wonderful property and visitors are at the heart of all we do. We are a busy, driven team, who like a challenge and work at a fast pace. We collaborate with each other and the wider property to engage, share our stories and provide a personal, tailored, and exceptional service for our visitors. This is a great place to work and an exciting time to join the friendly 60 team and over 400 volunteers, who are looking for engaging, driven, visitor-focused people who will bring energy and ideas to this vibrant property.The core part of your job is to give vital and positive support to your colleagues, wherever you’re needed, with a focus on greeting and helping visitors. No two days will be the same. You can expect to meet many different people and gain experience in different visitor areas. You’ll get involved in all kinds of tasks, including greeting visitors on arrival, restocking the shelves in the shop and clearing tables in the café. Most importantly, you’ll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Important notice In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy. Closing Date: 15th February. Interviews week commencing 23rd February 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 171311IRC171311ChesterfieldFixed Term f/t or p/t (until 10/11/26)Ends: Feb 15th 95.5 mi from Bury Saint Edmunds IP28, UKWe’re looking for 4x Service Assistants to join the visitor experience team at Hardwick Hall.Salary: £12.25 per hourContract/duration: 9 months Hours/working pattern/hours: Zero hours fixed term contract For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.This is an exciting time to join the team at Hardwick Hall ahead of our peak season, as we develop our visitor experience, engagement and connections to our fantastic historic hall, collections & wider estate. Working within a bustling atmosphere as part of passionate team, this role plays a core part in providing fantastic exceptional service and growing support. This temporary role will be vital to supporting Hardwick Hall’s seasonal programme until January 2027. You will be working across the property, engaging visitors and providing operational support. Possible shift patterns: There will be more shifts available around our key programming dates through the year and then periods of less shifts. Mon-Sun – 9.30-4.30pm with timings updated depending on specific events. Regular weekend working and bank holiday expected. Important dates: Training and Inductions – week commencing 9th March 2026 (attendance at one of these dates will be mandatory) Tuesday 10th March 1.30-4.30pm Wednesday 11th March 10-1pm Other upcoming key dates to note: Easter installation: w/c 16th March 2026 Easter Trail: Saturday 21st March – Sunday 12th April 2026 Easter breakdown: w/c 13th April 2026 Hardwick Hall, Doe Lea, Chesterfield, S44 5QJCompliance.Eligibility to Work in the UK12.25 per hour