Development Coach Home based with occasional UK travel for meetings/visits Full time, Permanent Salary: £32,000 - £38,000 dependent on experience and qualifications Join our dynamic team as a Development Coach here at Serco and make a meaningful impact on the lives of learners in our Apprenticeship programs. In this role, you will support a caseload of learners, ensuring they achieve their apprenticeships within established timeframes while delivering a learning experience that exceeds expectations. You will develop and implement personalised learning plans, coach, motivate and inspire learners to reach outstanding outcomes. Collaborating closely with our quality and compliance team, you will ensure top tier delivery and maintain high level evidence in line with regulatory requirements, and Serco’s high standards overall. Monitoring progress and addressing any concerns will be key, as you work with employees to support timely achievement of goals. As part of this you’ll: Develop and implement comprehensive learning plans for each learner from the start of their program, regularly reviewing progress and providing tailored advice and support based on individual needs. Motivate and guide learners to achieve outstanding learning and apprenticeship outcomes, adapting learning plans in response to feedback to maintain high engagement levels. Collaborate with our quality and compliance team to ensure that all learner files meet the requirements of relevant bodies, including the Education Skills Funding Agency (ESFA) and Ofsted. Monitor learner progress closely, communicating any concerns or identifying at-risk learners to employers or line managers, and promptly implementing agreed action plans to ensure timely achievement of goals. Manage and deliver of teaching and learning (and assessments where required) of candidates, including innovative teaching practices. Be responsible for individualising programmes, including goal setting that tailors the development programme to meet the specific skills needs of the learner and business. Teach learners in the workplace, face to face and remotely to support in the completion of their Apprenticeship standards (including assessing their abilities and supporting in the embedding of Functional Skills of English, Maths and ICT). Plan, implement and deliver high quality initial assessments, inductions, teaching and learning sessions and reviews of progress with learners and ensure all delivery meets quality and performance standards set. What you’ll need to do the role: Be an enthusiastic individual who is occupationally competent, experience in delivering/supporting English and maths would be an advantage. Strong communication skills, both written and verbal, are essential, along with excellent interpersonal abilities to effectively engage with learners. You should be able to take the initiative and work independently while demonstrating outstanding organisational and time management skills. A background in teaching, coaching or training, or a solid understanding of these areas, will be beneficial as you inspire and support our learners on their journey to success. CAVA (or similar) qualified. Recognised Teaching Qualification at level 5 or above. Experience of delivering teaching, learning and assessment. Experience in working as a Development Coach or coaching learners on qualifications. Knowledge/experience of apprenticeship frameworks / standards (essential). Why Serco: Serco’s purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East. In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Free onsite parking. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. If you are ready to inspire and empower our colleagues, we would love to hear from you! About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.