Job summary
The purpose of this role is to lead the effective use of data and digital systems within Northpoints Children & Young Peoples Services to understand, evidence and communicate our impact. The post holder will work collaboratively with service managers and Data & Impact colleagues to ensure data is not only accurate and timely, but used to tell a clear story about need, change, outcomes and value for children, young people and families.
The Data & Impact Lead will move the service beyond reporting volumes and activity, towards insight led analysis that supports learning, improvement, accountability and strategic decision making. This includes translating complex data into meaningful narratives for practitioners, leaders, commissioners and partners led analysis that supports learning, improvement, accountability and strategic decision making and impact led analysis that supports learning, improvement, accountability and strategic decision making
Main duties of the job
The main areas of the job are to:
Champion a data-driven culture across the service and organization, promoting the use of data in decision-making and evidencing impact at all levels.
Produce monitoring reports aligned with service requirements and KPIs.
Provide performance and outcome data to assist service managers in improving client experience and service delivery.
Support the effective use of electronic systems, particularly telephony systems, the AireBlocks suite, SilverCloud and the IAPTus patient record system.
Support managers to ensure data driven decisions informing service planning and development are guided by robust impact data analysis
About us
Northpoint is a BACP-accredited service operating Service Centres for single point of access (SPA) and central point of contact (CPOC) services in West Yorkshire. Our Service Centres facilitate referrals and requests for support related to mental health and emotional well-being and ASD/ADHD requests for assessment. Our model is digitally enabled to provide an efficient and informed service user experience, connecting people to the right local resources and support, at the right time, in line with their individual goals.
In addition to our Service Centres, Northpoint provides school-based support and therapeutic interventions and operates as the lead provider in select local mental health partnerships in collaboration with Integrated Care Boards (ICBs) and NHS Trusts.
Details
Date posted
17 February 2026
Pay scheme
Other
Salary
£34,920 to £41,150 a year
Contract
Permanent
Working pattern
Full-time
Reference number
MB1503183HalDIL
Job locations
Commercial Street
HALIFAX
West Yorkshire
HX1 1TA
Job description
Job responsibilities
Do you want to be part of the change we're bringing to mental health support?
We have a unique opportunity for a Data & Impact Lead to join Northpoint, based in Calderdale working across Children & Young People's Services to lead the effective use of data and digital systems to understand, evidence and communicate our impact. This is a permanent, full-time position (35 hours per week), offering a competitive salary of £34,920 to £41,150, plus employer pension contribution.
Why us?
Northpoint is a BACPaccredited provider of mental health services across West Yorkshire. We operate digitally enabled Service Centres providing Single Point of Access (SPA) and Central Point of Contact (CPOC) services, alongside schoolbased support, therapeutic interventions, and partnershipled mental health provision.
Our work is focused on connecting children, young people and families to the right support at the right time, and we are committed to using data ethically and intelligently to improve outcomes, accountability and service quality.
What you will be doing as our Data & Impact Lead:
The purpose of this role is to lead insightled data and impact work across Children & Young People's Services, ensuring data is accurate, meaningful and used to tell a clear story about need, change, outcomes and value.
You will work closely with service managers and colleagues to move the organisation beyond activity reporting towards analysis that supports learning, improvement and strategic decisionmaking, translating complex data into accessible narratives for practitioners, leaders, commissioners and partners.
Key responsibilities include:
* Producing monthly, quarterly and annual impact and performance reports aligned to KPIs and national standards, including MHSDS
* Running accurate data searches and exports to support analysis of access, experience and outcomes
* Developing clear narratives alongside quantitative data to explain service impact and areas for improvement
* Supporting data quality, data protection and information governance compliance
* Supporting effective use of digital systems including telephony, AireBlocks, SilverCloud and IAPTus
* Providing data to support service planning, audits, evaluations and capacity reviews
* Helping share impact data ethically with children, young people, families, schools and partners
What are we looking for in our ideal Data & Impact Lead:
We are looking for someone who brings strong analytical capability alongside excellent communication skills, and who is motivated by using data to improve mental health services.
You will have:
* Excellent interpersonal and communication skills
* Experience of working in a data, information or responsible administrative role
* Ability to research, analyse and interpret complex data
* Experience producing monitoring reports that demonstrate outcomes and impact
* Strong technical skills, including Excel and Microsoft Office
* Ability to present complex information clearly to nontechnical audiences
* Proven ability to plan, organise workload and support service improvement
If you have the skills, knowledge and experience we are looking for, and are passionate about making a difference to children and young people's mental health, please click Apply to be considered for our Data & Impact Lead role. We would love to hear from you
Closing date: Sunday 8th March
We may utilise digital interview methods.
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Job description
Job responsibilities
Do you want to be part of the change we're bringing to mental health support?
We have a unique opportunity for a Data & Impact Lead to join Northpoint, based in Calderdale working across Children & Young People's Services to lead the effective use of data and digital systems to understand, evidence and communicate our impact. This is a permanent, full-time position (35 hours per week), offering a competitive salary of £34,920 to £41,150, plus employer pension contribution.
Why us?
Northpoint is a BACPaccredited provider of mental health services across West Yorkshire. We operate digitally enabled Service Centres providing Single Point of Access (SPA) and Central Point of Contact (CPOC) services, alongside schoolbased support, therapeutic interventions, and partnershipled mental health provision.
Our work is focused on connecting children, young people and families to the right support at the right time, and we are committed to using data ethically and intelligently to improve outcomes, accountability and service quality.
What you will be doing as our Data & Impact Lead:
The purpose of this role is to lead insightled data and impact work across Children & Young People's Services, ensuring data is accurate, meaningful and used to tell a clear story about need, change, outcomes and value.
You will work closely with service managers and colleagues to move the organisation beyond activity reporting towards analysis that supports learning, improvement and strategic decisionmaking, translating complex data into accessible narratives for practitioners, leaders, commissioners and partners.
Key responsibilities include:
* Producing monthly, quarterly and annual impact and performance reports aligned to KPIs and national standards, including MHSDS
* Running accurate data searches and exports to support analysis of access, experience and outcomes
* Developing clear narratives alongside quantitative data to explain service impact and areas for improvement
* Supporting data quality, data protection and information governance compliance
* Supporting effective use of digital systems including telephony, AireBlocks, SilverCloud and IAPTus
* Providing data to support service planning, audits, evaluations and capacity reviews
* Helping share impact data ethically with children, young people, families, schools and partners
What are we looking for in our ideal Data & Impact Lead:
We are looking for someone who brings strong analytical capability alongside excellent communication skills, and who is motivated by using data to improve mental health services.
You will have:
* Excellent interpersonal and communication skills
* Experience of working in a data, information or responsible administrative role
* Ability to research, analyse and interpret complex data
* Experience producing monitoring reports that demonstrate outcomes and impact
* Strong technical skills, including Excel and Microsoft Office
* Ability to present complex information clearly to nontechnical audiences
* Proven ability to plan, organise workload and support service improvement
If you have the skills, knowledge and experience we are looking for, and are passionate about making a difference to children and young people's mental health, please click Apply to be considered for our Data & Impact Lead role. We would love to hear from you
Closing date: Sunday 8th March
We may utilise digital interview methods.
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Person Specification
Qualifications
Essential
* Degree or high level of academic achievement
* Evidence of continuous professional development
* Proficiency in Maths and English
Desirable
* Relevant professional qualification
Knowledge & Understanding
Essential
* Working understanding of confidentiality issues
Desirable
* Knowledge of relevant data monitoring requirements such as MHSDS (Mental Health Services Data Set)
* Knowledge of children and young peoples mental health outcome measures (e.g. RCADS, Goal-Based Outcomes)
* Awareness of relevant initiatives and frameworks, including MHSTs, Choice & Partnership Approach, Thrive Elaborated, and CYP IAPT
Experience
Essential
* Experience of working in a data, information, or responsible administrative role
* Experience of developing processes that support accurate data flow
* Experience in the development, maintenance, and analysis of electronic data collection systems
* Experience of producing monitoring reports that measure performance and demonstrate outcomes
Desirable
* Experience of using electronic patient management systems such as IAPTus, SystemOne, or similar
* Experience of working in a service providing care or support to clients
* Experience of supporting others to use systems
* Experience of delivering training
Skills and Competencies
Essential
* IT skills, including proficiency in Microsoft Office packages (Word, Excel, Outlook) and video conferencing tools (Zoom, Microsoft Teams)
* Proficient in Excel, including data analysis and reporting
* Ability to present accessible, clear, and informative data reports
* Excellent interpersonal and communication skills, both oral and written
Desirable
* n/a
Qualities and Values
Essential
* An understanding and sensitivity towards mental health issues
* Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice
* Demonstrate values consistent with those of Northpoint
* Actively committed to personal and professional development
* Flexible and adaptable to meet service needs
Desirable
* n/a
Person Specification
Qualifications
Essential
* Degree or high level of academic achievement
* Evidence of continuous professional development
* Proficiency in Maths and English
Desirable
* Relevant professional qualification
Knowledge & Understanding
Essential
* Working understanding of confidentiality issues
Desirable
* Knowledge of relevant data monitoring requirements such as MHSDS (Mental Health Services Data Set)
* Knowledge of children and young peoples mental health outcome measures (e.g. RCADS, Goal-Based Outcomes)
* Awareness of relevant initiatives and frameworks, including MHSTs, Choice & Partnership Approach, Thrive Elaborated, and CYP IAPT
Experience
Essential
* Experience of working in a data, information, or responsible administrative role
* Experience of developing processes that support accurate data flow
* Experience in the development, maintenance, and analysis of electronic data collection systems
* Experience of producing monitoring reports that measure performance and demonstrate outcomes
Desirable
* Experience of using electronic patient management systems such as IAPTus, SystemOne, or similar
* Experience of working in a service providing care or support to clients
* Experience of supporting others to use systems
* Experience of delivering training
Skills and Competencies
Essential
* IT skills, including proficiency in Microsoft Office packages (Word, Excel, Outlook) and video conferencing tools (Zoom, Microsoft Teams)
* Proficient in Excel, including data analysis and reporting
* Ability to present accessible, clear, and informative data reports
* Excellent interpersonal and communication skills, both oral and written
Desirable
* n/a
Qualities and Values
Essential
* An understanding and sensitivity towards mental health issues
* Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice
* Demonstrate values consistent with those of Northpoint
* Actively committed to personal and professional development
* Flexible and adaptable to meet service needs
Desirable
* n/a
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northpoint Wellbeing Ltd
Address
Commercial Street
HALIFAX
West Yorkshire
HX1 1TA
Employer's website
(Opens in a new tab)
Employer details
Employer name
Northpoint Wellbeing Ltd
Address
Commercial Street
HALIFAX
West Yorkshire
HX1 1TA
Employer's website
(Opens in a new tab)